Director, Enterprise Applications

INW: Innovations in Nutrition and Wellness•Carrollton, TX
•Remote

About The Position

The Director of Enterprise Applications is responsible for the ownership, stability, lifecycle, and continuous improvement of INW’s enterprise business applications, including ERP, LIMS, QMS, and other core business platforms. This role serves as the primary technology owner for assigned enterprise applications and partners closely with operations, supply chain, quality, finance, and divisional leadership to ensure systems effectively support business processes and operational requirements. The Director will lead major application initiatives, establish strong application governance and ownership, reduce unsupported and unmanaged system risk, and drive projects through implementation and business adoption. This is a business-facing leadership role requiring both strong enterprise application expertise and a practical understanding of manufacturing processes.

Requirements

  • Significant experience supporting and leading enterprise applications or ERP.
  • Experience with JD Edwards highly preferred.
  • Strong experience in manufacturing environments and understanding of manufacturing, supply chain, inventory, finance, quality, and related business processes.
  • Experience leading ERP implementations, upgrades, migrations, or major application initiatives.
  • Strong understanding of application lifecycle management, change control, testing, and business process alignment.
  • Demonstrated ability to translate business requirements into effective system and process solutions.
  • Experience managing application vendors, consultants, and implementation partners.
  • Strong communication, stakeholder management, and project execution skills.
  • Travel required.
  • Must be able to understand, speak, read and write in English in order to perform the essential functions of the job as they relate to comprehension of laws, regulations, standards, documents and other internal and external communications.

Nice To Haves

  • Experience with Deacom, Sage, and Microsoft Dynamics, Great Plains, or ProcessPro.
  • Experience supporting multiple ERP platforms in a multi-site manufacturing environment.
  • Experience with LIMS and QMS platforms, including systems such as LabVantage, MasterControl, or similar.
  • Experience with application rationalization, system consolidation, and legacy-system retirement.
  • Familiarity with integrations, APIs, custom applications, data/reporting environments, and SQL-based technologies.
  • Experience working within a private-equity-backed or rapidly transforming manufacturing organization.

Responsibilities

  • Own the health, supportability, lifecycle, and performance of INW’s ERP and core enterprise application portfolio.
  • Develop and execute application roadmaps aligned with the broader business systems & transformation strategy.
  • Lead ERP implementations, upgrades, migrations, consolidations, and remediation.
  • Establish clear ownership, support models, and lifecycle plans for critical business systems.
  • Reduce reliance on unsupported, unmanaged, or high-risk systems.
  • Partner with business and divisional leaders to understand operational processes and ensure applications effectively support them.
  • Work with business systems and ERP analysts to identify whether issues require process changes, system configuration, training, integration, or development.
  • Promote consistent processes and system usage across divisions.
  • Challenge unnecessary customization and inefficient processes when existing system capabilities can better support the business.
  • Establish and maintain change control, testing, UAT, release readiness, documentation, and application governance standards.
  • Drive major application projects from planning through implementation and business adoption.
  • Maintain visibility into application risks, dependencies, projects, and investment.
  • Ensure application changes are properly tested, documented, communicated, and deployed.
  • Coordinate closely with application development, data & analytics, infrastructure, and cybersecurity teams on cross-functional initiatives.
  • Provide leadership and direction for the data & analytics function within enterprise applications.
  • Improve the quality, consistency, governance, and trustworthiness of enterprise data.
  • Partner with business leaders to establish appropriate data ownership, definitions, and reporting.
  • Ensure analytics capabilities support operational decision-making and broader enterprise goals.
  • Work with technology leadership to support the data foundation required for automation and AI.
  • Manage key ERP, LIMS, QMS, application vendors, consultants, and implementation partners.
  • Hold external partners accountable for quality, timelines, support, and contractual obligations.
  • Evaluate vendor capabilities, application costs, support models, and opportunities for consolidation or improved value.
  • Escalate significant application risks, investment requirements, and vendor issues to business systems leadership.
  • Lead and develop business systems analysts, ERP analysts, and other enterprise application team members.
  • Establish clear priorities, ownership, and accountability across the enterprise applications team.
  • Build functional knowledge and documentation to reduce key-person dependencies.
  • Develop strong partnerships between technology and business stakeholders.
  • Promote a culture of disciplined execution, continuous improvement, and business-focused technology ownership.

Benefits

  • Collaborative and challenging work environment
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