Director, Enterprise Access and Reimbursement Manager (ARM) Team - Mid-Atlantic Region

Bristol Myers Squibb • Raleigh, NC

1d • Remote

About The Position

The Director of the Mid-Atlantic Region leads our customer-facing organization for BMS Reimbursement Services. The successful candidate is responsible for supporting the development and management of our broad patient access support services and reimbursement strategies with focus on BMS Hematology, Oncology, Cardiovascular and Rheumatology Franchises, with execution responsibility across the Region. The primary objective of this position is to hire, lead, coach, develop and energize a team of Access and Reimbursement Managers (ARMs) (~8-10 individuals) in support of the current and future BMS portfolio. This team is responsible for providing information and resources in a professional, compliant, and effective manner to support clinical decisions surrounding the use of BMS products, by providing access and reimbursement support. This Director will work closely with the Patient Access Support Services (PASS) & Reimbursement Services Leadership Team and will report to the PASS- Sr. Director, Enterprise ARM Team.

Requirements

• Requires a minimum of a bachelor’s degree, a master’s degree is a plus.
• Minimum of 5-7+ years of progressive roles within the pharmaceutical industry, with minimum 3 years of very strong people management and leadership experience is required.
• Strong communication and presentation skills are required, along with the ability to present complex information to multiple stakeholders.
• Strong financial acumen, analytic skills, writing, and presentation skills required; ability to effectively plan, prioritize, execute, follow up and anticipate problems.
• Ability to work collaboratively across multiple functions, with demonstrated ability to manage multiple projects in fast-paced, deadline driven, entrepreneurial environment.

Nice To Haves

• Experience in claims reimbursement, including reimbursement of buy and build products, managed care processes and practices, distribution, and dispensing of specialty pharmaceuticals, and all aspects of patient support/HUB services are preferred.
• Broad based, cross-functional experience as well as experience with geographic region customer base is preferred.
• Expertise with Hematology, Oncology, Cardiovascular, and Immunology pharmaceutical products preferred.
• Demonstrated knowledge and experience in payer (Commercial & Medicare) policies, reimbursement process / coverage, Specialty Pharmacies, and health care legislative environment.
• Maintains deep market access expertise in the assigned geography and anticipates implications for brands and key competitors, in supported therapeutic areas.
• Established leader with an enterprise mindset, with experience leading multi-functional teams to accomplish specified goals

Responsibilities

• Build and lead a team of Access & Reimbursement Managers to provide reimbursement education to health care providers.
• Model and foster team effectiveness and matrix team collaboration by sharing knowledge, experience, and information.
• Manage operational and relevant budget, ensuring appropriate allocation of budget against priorities.
• Set specific and measurable objectives and tracks and analyze performance data against these measurements; leads and coaches’ access & reimbursement managers to execute against goals and national objectives.
• Coordination of services between HCP, HUB, specialty pharmacies, centers of excellence, and all aligned customer targets.
• Identify customer, access, and program performance trends that require escalation and follow through to resolution.
• Establish and maintain appropriate relationships with BMS business partners in PASS, Sales, Access Strategy, and brand Marketing teams as appropriate.
• Work across US MAx to assist with resolution of program escalations.
• Work in conjunction with privacy, legal, regulatory and compliance personnel.
• Embraces changes and leads on new ways of working.
• Ability to manage greater than 50% travel.
• Ability to maintain ARM Rules of Engagement, compliance guidelines, and field coaching reports.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level