Director, Engineering

Gravyty

8d

About The Position

As the Director, Engineering, you will lead the high-performing team responsible for Ivy & Ocelot, Gravyty’s flagship AI-powered engagement platform. You will balance technical leadership with people management, ensuring your team delivers a seamless, 24/7, and multilingual support experience for higher education institutions. Your goal is to lead the Engineering team responsible for executing a unified AI strategy that drives student recruitment, retention, and career readiness.

Requirements

• Proven track record of leading engineering teams, ideally within the EdTech or SaaS sectors.
• Strong understanding of AI/ML integration, API-based system architecture, and cloud-scale deployments.
• Passion for using technology to identify at-risk students and improve educational outcomes.
• Ability to leverage predictive analytics and real-time reporting to guide institutional decision-making.
• Experience working with product and sales teams to deliver customizable and scalable solutions for institutions of all sizes.

Responsibilities

• Manage and mentor a cross-functional team of engineers, fostering a culture of innovation in AI-powered automation and student success initiatives.
• Provide technical guidance, sprint planning support, and career development for engineers while ensuring delivery against the product roadmap.
• Oversee the end-to-end development of the Ivy & Ocelot platform, ensuring the delivery of a comprehensive, data-driven engagement tool.
• Lead the engineering efforts to maintain a unified chat inbox that manages interactions across SMS, WhatsApp, Email, and Telephony.
• Ensure robust, secure integrations with major campus systems, including Student Information Systems (SIS), Learning Management Systems (LMS), and CRMs.
• Drive the team toward maximizing institutional ROI by automating routine inquiries and reducing administrative burdens for staff.
• Maintain strict adherence to compliance standards, including SOC2 Type 2, FERPA, GDPR, and HIPAA.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed