Director, Engineering Business Operations
About The Position
As Director, Engineering Business Operations at Resmed, you will strengthen how the Engineering organization sets priorities, measures performance, and translates strategy into action. Partnering with the VP of Engineering, Provider Solutions, and the Engineering Leadership Team, you will connect engineering performance, organizational health, investment, and business outcomes. You will develop an enterprise Engineering KPI framework, executive dashboards, engineering excellence initiatives, organizational health plans, and an operating rhythm that creates clarity and accountability. Working across Engineering, Finance, Product, Strategy, and HR, you will use independent judgment to challenge assumptions and turn complex information into recommendations that help leaders direct resources toward high-value opportunities. The role focuses on measurable improvement, sound investment decisions, organizational effectiveness, and execution of Engineering strategy. Resmed describes the opportunity as a chance to shape how Engineering operates at scale, influence investment decisions, and support innovation behind its mission to help people breathe better and live healthier, longer lives. The company offers competitive pay, flexible work arrangements, and programs supporting personal and professional growth. Annual compensation is listed as $205,000–$307,000 USD, with pay determined by factors including location, qualifications, experience, skills, and internal equity; Resmed generally does not hire at or near the top of the range.
Requirements
- 10+ years of progressive experience in Engineering Operations, Business Operations, Strategy and Operations, Finance, or organizational transformation within a complex technology organization.
- A bachelor’s degree and a graduate degree in engineering, business, or an equivalent field.
- Experience leading large-scale or enterprise transformation from strategy through execution, delivering measurable improvements in performance, efficiency, or business outcomes.
- Strong understanding of modern software engineering organizations and how engineering effectiveness can be measured.
- Exceptional analytical capability and ability to turn complex datasets into clear, actionable executive insight.
- Demonstrated success developing KPI frameworks, executive dashboards, and performance management processes.
- Strong financial and business acumen, including experience with budgets, workforce planning, investment decisions, or business cases.
- Success leading complex, cross-organizational initiatives without relying on direct authority.
- Ability to move confidently between detailed analysis and executive-level strategic conversations.
- Proven ability to influence senior leaders and navigate complex organizational dynamics.
Nice To Haves
- Independent judgment: form a clear point of view, challenge assumptions constructively, and help leaders make stronger decisions.
- Clarity in ambiguity: bring structure to complex questions and provide teams with a practical path forward.
- Outcome orientation: define success in measurable terms and focus on meaningful organizational and business results.
- Constructive influence: build alignment across competing priorities while keeping difficult decisions moving.
- Personal accountability: take ownership from initial insight through execution and sustained improvement.
Responsibilities
- Define and own Engineering KPIs across delivery, quality, reliability, productivity, efficiency, organizational health, and investment.
- Build executive dashboards that show performance trends, emerging risks, improvement opportunities, and progress against business outcomes.
- Establish consistent measurement definitions, data sources, and practices across engineering organizations.
- Analyze performance patterns, identify root causes of inefficiency, and provide clear recommendations and measurable improvement targets.
- Lead cross-organizational engineering excellence initiatives to improve software delivery, developer productivity, quality, reliability, and operational maturity.
- Create frameworks for assessing engineering maturity and benchmarking performance and practices internally and externally.
- Establish an organizational health framework covering structure, capabilities, leadership capacity, and workforce sustainability.
- Partner with Engineering leadership and HR to identify capability gaps, structural barriers, and future organizational needs aligned with product and business strategy.
- Develop prioritized organizational improvement plans with investment requirements, measurable outcomes, and mechanisms to assess change effectiveness.
- Partner with Finance, HR, and Product on annual planning, budgeting, forecasting, and strategic workforce planning.
- Connect engineering investment, headcount, capacity, and cost with delivery performance and broader business outcomes.
- Evaluate resource allocation, organizational structure, location strategy, insourcing, outsourcing, and investment trade-offs to support leadership decisions.
- Translate Engineering strategy into measurable objectives, initiatives, and execution plans, and drive priority work from concept through completion.
- Coordinate complex initiatives across engineering organizations, products, and functions while addressing barriers and competing priorities.
- Design and lead the Engineering Leadership Team’s operating cadence, including business reviews, strategy reviews, KPI reviews, planning, governance, and performance assessments.
- Provide leaders with timely, decision-ready insight into priorities, risks, accountability, and organizational performance.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Disability insurance
- HSA
- FSA
- Commuter benefits
- Sleep care management
- 401(k)
- ESPP
- EAP
- Tuition assistance
- Flex time off for salaried employees
- 11 paid holidays plus 3 floating holidays
- Up to 14 weeks of primary caregiver leave or 2 weeks of secondary caregiver leave
- Flexible work arrangements
- Programs supporting personal and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
