Director, Enablement and Business Architecture

Equitable • Waterloo, ON

4d • CA$97,000 - CA$145,000 • Hybrid

About The Position

This is a high-impact leadership role driving Equitable’s business transformation. You will align business strategy with execution by defining and optimizing capabilities, processes, and technology enablement. Leading a team focused on enterprise asset ownership and process engineering, you will deliver strategically aligned solutions to enhance client experience and operational efficiency. Join one of the region’s top employers and be part of something that truly makes a difference.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline.
• 7+ years of experience in business architecture, enterprise transformation, operating model design, process improvement, or strategic delivery.
• Strong understanding of business architecture practices, including capability mapping, value stream mapping, operating model design, and strategy-to-execution alignment.
• Experience developing business architecture artifacts that support transformation planning, portfolio prioritization, and executive decision-making.
• Proven ability to connect business strategy, client needs, operational processes, data, technology, and risk considerations into coherent future-state designs.
• Experience partnering with enterprise, solution, data, and technology architects to ensure business intent is reflected in solution design.
• Strong facilitation and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.
• Demonstrated experience leading complex transformation initiatives involving process redesign, technology modernization, and organizational change.
• Familiarity with architecture frameworks such as TOGAF, BIZBOK, or related business architecture methodologies.
• Experience coaching or leading business analysts, process engineers, product owners, or architecture professionals.
• Curiosity and practical understanding of how AI, automation, and digital tools can improve business outcomes.
• Exceptional executive communication skills, with the ability to simplify complexity and create clear recommendations against desired outcomes

Nice To Haves

• TOGAF certification preferred

Responsibilities

• Provide strategic leadership by shaping architecture roadmaps aligned with emerging business models and technologies
• Drive innovative business solutions, setting direction for the Enablement team
• Lead the development of modernization strategies, including future-state operating models and technology roadmaps
• Own and evolve the business architecture framework, creating capability maps and transformation artifacts to support enterprise goals
• Partner with Product Owners and IT Architects to translate product vision into prioritized architecture roadmaps
• Explore practical opportunities to apply AI and automation as enablers of process improvement, decision support, and business scalability
• Apply design thinking, agile delivery, and product management best practices to build scalable, client-centric solutions
• Lead the analysis and redesign of business processes to improve operational efficiency, reduce manual effort, and enhance client experience
• Ensure risk management and governance by implementing controls and aligning architecture decisions with enterprise standards
• Coach and develop a high-performing team of business architecture, process engineering, and enablement professionals
• Build trusted relationships with senior stakeholders, representing Enablement in executive forums and steering committees

Benefits

• Employer-paid benefits
• Pension matching
• Competitive vacation
• One paid volunteer day each year
• Healthy work-life balance
• Employee wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director