Director, Employee & Community Giving

BMO•Toronto, ON

1d•CA$110,500 - CA$192,500

About The Position

The successful candidate is an expert in employee and community giving gained through extensive experience leading the people and operations of a large community giving function to develop and implement community giving programs across a matrixed organisation. The candidate must be able to work effectively in a constantly changing and sometimes ambiguous environment, engaging with senior leadership to build world-class community giving capabilities that contribute to BMO’s social impact and Purpose commitments. The candidate understands how to use data and analysis to inform and measure community giving programs. A member of the ECG leadership team, the candidate is an experienced, collaborative leader who can collaborate with other ECG leaders and teams in employee giving, social impact and strategy and governance to drive excellence in community giving. The Director, Employee and Community Giving, understands the different needs of stakeholders involved in employee and community giving and social impact across the market they are managing.

Requirements

Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Program management skills - Expert.
Experience managing related programs - Expert.
Seasoned expert with extensive industry knowledge.
Technical leader viewed as a thought leader for innovation.
Verbal & written communication skills - Expert.
Analytical and problem solving skills - Expert.
Influence skills - Expert.
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
Able to manage ambiguity.
Data driven decision making - Expert.

Responsibilities

Develops, promotes, maintains & manages Employee and Community Giving programs in Canada, performing periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancements/changes as required.
Ensures the effective & efficient execution of all program components, including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk.
Works collaboratively with internal and external stakeholders.
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Develops an expert understanding of business/group challenges.
Networks with industry contacts to gather competitive insights and best practices.
Recommends measures to improve organizational effectiveness.
May consult to or serve on various committees and task forces.
Acts as a subject matter expert on relevant regulations and policies.
Influences and negotiates to achieve business objectives.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Conducts independent analysis and assessment to resolve strategic issues.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
Designs and produces regular and ad-hoc reports, and dashboards.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Supports the development of the program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.
Supports the management of the corporate / employee program, including developing program components, promoting the program and ensuring the execution of all program components.
Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
Investigates, analyzes, documents & mitigates program risks and advises any issues or concerns to senior leaders.
Understands the purpose of the program and ensures that stakeholder needs are understood and integrated into the development & management of the program.
Analyzes the impact and effectiveness of the program through periodic reviews of the programs and makes recommendations to improve processes, procedures and/or policy.
Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.
Monitors and tracks program performance, and addresses any issues.
Manages the change management for any enhancements / changes and ensures that appropriate plans are in place to execute effectively.
Tracks exception requests and corresponding approvals.
Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.
Oversees project activities o ensure deadlines are met and program solutions are delivered as scheduled.
Leads/participates in the design, implementation and management of core program processes.
Participates in assigned strategic initiatives impacting the overall program, providing insight and analytical support.
Continuously monitor industry developments and continuously update.
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
Influences how teams/groups work together.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
Communicates abstract concepts in simple terms.
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
Anticipates trends and responds by implementing appropriate changes.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.