RN Director/Emergency Services

Somerset StaffingAustin, TX
Onsite

About The Position

The Director of Emergency Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.

Requirements

  • Bachelor's degree in nursing
  • 3+ years applicable experience
  • Previous director experience
  • Strong, current ED director experience

Nice To Haves

  • Master's Degree
  • 5+ years applicable experience

Responsibilities

  • Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes.
  • Ensures adherence to standards of care.
  • Manages variation in clinical practice to improve efficiency, effectiveness, and cost.
  • Ensures a culture of accountability and transparency in the provision of care.
  • Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
  • Stays abreast of legal and regulatory standards and ensures compliance.
  • Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
  • Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
  • Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
  • Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care.
  • Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
  • Directs nursing practice and unit operations.
  • Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
  • Provides leadership in attaining and sustaining an unparalleled patient experience.
  • Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
  • Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction.
  • Develops and implements strategies to elevate the patient experience.
  • Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes.
  • Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.
  • Builds a competitively superior organization through attracting, developing, engaging, and retaining talent.
  • Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
  • Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs.
  • Monitors department budget performance: identifies trends and evaluates variances in relation to established budget.
  • Develops and implements actions to address performance gaps.
  • Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization.
  • Maintains staffing to ensure appropriate patient care.
  • Manages operating expenses, including the utilization of supplies and equipment.
  • Identifies cost reduction opportunities and implements actions to achieve savings.
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