Director, Email Marketing, Brand Creative

RH Restoration Hardware • Corte Madera, CA

23h • $165,000 - $185,000 • Onsite

About The Position

RH is seeking a Director, Email Marketing, Brand Creative to define and advance the creative vision for our global email marketing program. This role sits at the intersection of brand storytelling, design excellence, and performance - ensuring every communication reflects RH’s uncompromising standards of beauty, clarity, and craft at scale. The ideal candidate is a hands-on design leader with exceptional taste and conviction, capable of establishing the process, pace, and standards that elevate both the work and the teams behind it.

Requirements

• 10+ years of experience in digital or e-commerce design, including leadership of high-performing creative teams
• Mastery of typography, composition, and photography within a digital-first environment
• Lead creative vision while remaining deeply hands-on
• Strong communication and presentation skills, engaging senior leadership and leading live design refinement with confidence and discernment
• Prioritize, problem-solve, and lead with composure in a fast-paced, high-expectation environment
• Deep understanding of email design constraints, digital production workflows, and scalable systems
• Advanced expertise in Figma and Adobe Creative Suite
• Demonstrated experience building and maintaining email templates and modular design systems
• Exceptional taste with a refined, editorial design sensibility

Responsibilities

• Own and evolve the visual language of email design, establishing standards for typography, layout, imagery, and narrative pacing
• Lead concept development for campaigns, product launches, promotions, and brand storytelling initiatives
• Partner closely with the SVP and VP of Digital Creative to shape strategy, briefs, cadence, and cohesive, story-driven campaigns
• Collaborate cross-functionally with Marketing, Merchandising, Copy, Photography, Production, and Analytics teams to translate business objectives into compelling creative
• Establish and maintain scalable design systems, templates, and component libraries that support efficiency without compromising quality
• Present creative work to senior leadership with confidence and discernment, incorporating feedback while upholding creative integrity
• Mentor and oversee production designers, fostering excellence in craft, accountability, and growth
• Balance creative ambition with performance insights, operational efficiency, and technical feasibility
• Ensure all email creative is meticulously crafted, on-brand, and production-ready

What This Job Offers

• Job Type: Full-time
• Career Level: Director