Director, Electrophysiology (EP) Operations

Sentara Health•Chesapeake, VA

1d•Onsite

About The Position

The Director, Electrophysiology Operations provides strategic, operational, and financial leadership for the Electrophysiology service line across ambulatory, hospital-based, and procedural care settings. This role partners closely with physicians, clinical leaders, and executive stakeholders to advance program growth, enhance patient access, optimize procedural and clinic operations, improve quality outcomes, and ensure exceptional patient experiences.

Requirements

Bachelors Degree (required)
5 years of leadership (required)

Nice To Haves

Associates Degree + 5 years relevant experience may be accepted in lieu of Bachelors degree
Experience leading cardiovascular and/or Electrophysiology programs in a hospital or integrated health system setting.
Demonstrated success growing procedural volumes, improving patient access, optimizing EP lab utilization, and achieving quality and financial performance targets.
Knowledge of Electrophysiology workflows, cardiac rhythm management devices, ablation programs, structural heart services, and cardiovascular service line operations.

Responsibilities

Provides strategic and operational leadership for the Electrophysiology service line, including ambulatory clinics, hospital-based practices, procedural laboratories, and associated diagnostic services.
Develops and executes service line growth strategies focused on program expansion, physician recruitment, market development, referral optimization, and increased procedural volumes.
Oversees Electrophysiology laboratory operations, ensuring efficient scheduling, patient throughput, resource utilization, and compliance with regulatory, accreditation, and safety standards.
Leads operational planning and implementation of new technologies, equipment, and clinical programs related to cardiac rhythm management, complex ablations, device implantation, remote monitoring, and other electrophysiology services.
Monitors and analyzes key performance indicators including volume, productivity, patient satisfaction, quality outcomes, access metrics, revenue cycle performance, and financial results; implements action plans to achieve organizational goals.
Collaborates with physicians and clinical leaders to establish and maintain evidence-based care pathways, quality improvement initiatives, and best practices that support exceptional patient outcomes and experience.
Directs staffing models, workforce planning, employee engagement initiatives, and leadership development efforts to ensure a highly skilled and patient-focused team.
Oversees annual operating and capital budgets for the Electrophysiology program, ensuring responsible stewardship of resources while supporting strategic growth initiatives.
Facilitates multidisciplinary collaboration among cardiology, cardiovascular surgery, imaging, anesthesia, nursing, and ancillary departments to optimize care delivery across the continuum of care.
Ensures compliance with applicable federal, state, and accrediting body requirements, as well as organizational policies and quality standards.
Serves as the operational leader for Electrophysiology program development, strategic planning, and continuous improvement initiatives that advance organizational goals and establish the program as a regional center of excellence.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.