Director, Ecosystems Business Operations
About The Position
Palo Alto Networks is seeking an experienced operations leader to build and lead the operational framework for Global Ecosystems. The role connects high-level strategy with operational execution, developing scalable route-to-market processes and ensuring decisions and programs are supported by accurate, well-governed data. The position works closely with the SVP of Global Ecosystems and cross-functional teams to translate business strategy into operational systems, processes, programs, and capacity plans. The role is part of the Strategy and Business Operations team, which tackles critical business challenges and supports the company’s growth. The company says most teams work from the office full time, with flexibility when needed, to support collaboration and real-time problem-solving.
Requirements
- 15+ years of experience leading route-to-market strategy or operations in high-growth, complex environments.
- Deep expertise across GSI, Cloud Provider, and Distributor models, with experience scaling commercial partnerships of $100 million or more.
- Demonstrated experience transforming, redesigning, or establishing operational frameworks to improve efficiency and automation.
- A track record of building data-centric organizations, auditing complex data sets, and enforcing data governance.
- Ability to translate high-level GTM strategies into actionable capacity plans and KPIs, with an understanding of SaaS and hardware business models.
- Expertise in building and leading high-performing, multiregional teams, including recruiting and performance management.
Responsibilities
- Establish a single source of truth for the Global Ecosystems organization by auditing, cleaning, and harmonizing disparate data sets.
- Implement data governance standards to ensure partner attribution, deal registration, and incentive payouts are accurate and transparent.
- Design and deliver operational systems and teams for Cloud marketplace, Distributor stocking, and other route-to-market initiatives.
- Translate GTM and Ecosystems strategies into operational processes, programs, and capacity plans, and own day-to-day operational execution.
- Guide partner growth programs and ensure back-end systems can track return on investment and performance at a granular level.
- Improve Channel (Distributor/VAR) operations, including onboarding, helpdesks, and rebate processes, through automation.
- Serve as the primary point of contact for Ecosystems Operations, advise the SVP of Global Ecosystems, and align with cross-functional teams.
Benefits
- Restricted stock units may be included in compensation.
- A bonus may be included in compensation.
- Employee benefits are referenced, but specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
