Business Operations Director

Bigbear.ai•McLean, VA

19h

About The Position

BigBear.ai is seeking an experienced Portfolio Manager to lead strategic planning, program oversight, and performance management across a portfolio of government contracts. The role balances strategic vision with operational execution while maintaining relationships with government customers and internal stakeholders. Applicants must currently reside in the United States. The position develops portfolio strategy aligned with corporate goals, customer priorities, and growth objectives; evaluates contract opportunities and supports portfolio decision-making. It oversees program health, performance, compliance, contract deliverables, risks, dependencies, and resource constraints, while providing guidance to Program Managers. The role owns portfolio-level financial performance, including revenue, profitability, bookings, backlog, and forecasting. It monitors financial metrics, supports budgeting, and coordinates staffing and resource allocation across current and anticipated work. It also builds senior customer and executive relationships, serves as an escalation point, and manages portfolio risks to ensure compliance with contract terms, federal regulations, and company policies.

Requirements

Demonstrated experience supporting U.S. Government contracts and a strong understanding of federal contracting processes, regulations, and requirements.
Experience with Labor Category (LCAT) management, staffing requirements, government contract invoicing, financial operations, procurement, and vendor management.
Proven ability to build and maintain relationships with senior-level customers and stakeholders.
Excellent written and verbal communication skills, including the ability to influence and collaborate across cross-functional teams.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple competing priorities.
Advanced proficiency in Microsoft Excel, PowerPoint, and business management tools.
Applicants must currently reside in the United States.

Nice To Haves

Experience supporting law enforcement or federal civilian agencies.
Program or project management experience in a government contracting environment.
Familiarity with federal acquisition regulations (FAR/DFARS).
Experience with business development and capture management.
PMP, PgMP, or similar professional certification.
Strategic thinking and business acumen.
Financial management and analysis.
Risk management and mitigation.
Stakeholder engagement and influence.
Resource optimization and planning.
Performance management and accountability.
Adaptability and problem-solving in dynamic environments.

Responsibilities

Develop and execute portfolio strategy aligned with corporate goals, customer priorities, and growth objectives.
Identify and evaluate upcoming contract opportunities, recompetes, contract extensions, and business development prospects.
Drive strategic decisions to optimize portfolio performance and competitive positioning.
Monitor performance, health, and compliance across concurrent government programs.
Ensure programs meet contract requirements, milestones, deliverables, and customer expectations.
Manage cross-program risks, dependencies, resource constraints, and issues requiring executive attention.
Provide oversight and guidance to Program Managers to support consistent execution.
Own portfolio financial performance, including revenue, profitability, bookings, backlog, and forecasting.
Monitor program financial metrics and address variances from plan.
Balance staffing and resource allocation against funded work and anticipated contract awards.
Support budget development and financial planning.
Collaborate with Operations, Program Managers, and Talent Acquisition to forecast portfolio hiring requirements.
Anticipate staffing needs based on program ramps, transitions, capture strategies, attrition, and skill or clearance requirements.
Prioritize and allocate resources across programs based on contractual commitments and business priorities.
Develop workforce strategies for current operations and future growth.
Build and maintain relationships with senior government customers and internal executive leadership.
Understand evolving customer priorities, mission requirements, and emerging needs.
Ensure high-quality customer engagement across portfolio programs and serve as the primary escalation point for customer concerns and strategic discussions.
Identify, assess, and manage portfolio risks, including contractual, financial, staffing, security, and operational exposures.
Ensure programs comply with contract terms, federal regulations, and company policies.
Develop risk mitigation strategies and contingency plans, and escalate significant risks with recommended actions.