Director, DV Program

Community Resources For Justice (CRJ)•Norwalk, CT

1d•$78,700 - $102,300•Hybrid

About The Position

CRJ is seeking a Director of Domestic Violence Programs to provide strategic leadership and operational oversight for our Family Violence Education Program (FVEP), Explore, and Evolve programs across multiple locations. The Director is responsible for the administration, coordination, quality assurance, compliance, staffing, and performance of all domestic violence programs. This position works closely with the Assistant Director and program leadership team to ensure effective service delivery, staff development, contractual compliance, and positive client outcomes. The Director serves as a key liaison with courts, probation and parole departments, family relations personnel, CSSD representatives, and other referral sources while overseeing program operations and continuous improvement efforts. This is an excellent opportunity for a mission-driven leader who thrives in a collaborative environment and is committed to accountability, excellence, and community impact.

Requirements

Bachelor's or Master's Degree with extensive program management expertise.
Experience working with domestic violence populations.
Experience facilitating groups and engaging court-mandated clients.
Strong understanding of the criminal justice system, including courts, probation, parole, and community-based programming.
Demonstrated leadership, supervision, and staff development experience.
Excellent organizational, interpersonal, written, and verbal communication skills.
Experience interpreting data, preparing reports, and managing budgets.
Ability to oversee multiple programs, priorities, and contractual requirements simultaneously.
Proficiency with Microsoft Word, Excel, Outlook, and database systems.
Ability to build productive relationships with external stakeholders, referral sources, and funding agencies.
Ability to work occasional evenings and weekends as program needs require.
Flexibility in scheduling to accommodate operational and contractual obligations.

Nice To Haves

Spanish language proficiency.
Experience managing state or government-funded contracts.

Responsibilities

Provide overall leadership, direction, and oversight of the Family Violence Education Program (FVEP), Explore, and Evolve programs.
Ensure consistent implementation of approved curricula and evidence-based program practices.
Oversee daily operations across all program locations to ensure quality service delivery and successful participant outcomes.
Serve as a backup facilitator for groups as needed to maintain uninterrupted services.
Collaborate with the Assistant Director and leadership team to advance departmental and organizational goals.
Lead recruitment, hiring, onboarding, and orientation of program staff.
Supervise the Assistant Director and Domestic Violence Program Managers.
Provide onboarding training, mentoring, support, and regular check-ins for newly hired facilitators.
Conduct regular facilitator meetings, trainings, and professional development opportunities.
Facilitate supportive meetings to address facilitator concerns, group dynamics, and program challenges.
Provide coaching, constructive feedback, performance evaluations, and ongoing supervision.
Manage employee relations matters and support staff in resolving workplace concerns.
Ensure full compliance with all program regulations, contractual obligations, licensing requirements, and agency policies.
Oversee quality assurance activities across all contracted services.
Maintain expert knowledge of applicable contracts and funding requirements.
Monitor program performance metrics and outcomes to ensure contractual goals are achieved.
Ensure timely, accurate, and compliant documentation, reporting, and recordkeeping.
Develop and implement continuous improvement strategies to strengthen program effectiveness.
Lead incident review and debriefing meetings following significant events.
Review incident documentation and related materials, including video footage when appropriate.
Provide oversight and quality review of incident reports and corrective actions.
Facilitate training and coaching aimed at improving documentation and report-writing practices.
Support staff in addressing participant behavioral concerns and intervene when escalation is necessary.
Monitor contracts to ensure all performance, reporting, operational, and financial objectives are met.
Develop, maintain, and oversee program budgets.
Analyze performance data and implement improvements as needed.
Work collaboratively with agency leadership to ensure fiscal responsibility and program sustainability.
Serve as the primary point of contact for courts, family relations personnel, probation and parole departments, CSSD representatives, and other referral sources.
Attend all required stakeholder meetings, including quarterly DV/CSSD meetings.
Maintain communication with contract monitors and funding agencies regarding program performance and compliance.
Build and strengthen referral relationships to support program growth and success.
Address facility-related concerns and operational issues within domestic violence program locations.