Director, Distribution Center (Bowling Green, KY)

Dollar General•Bowling Green, KY

About The Position

The Director, Distribution (Perishable) identifies, collects, organizes, and analyzes information to address operational and employee-performance issues. The role develops measurement systems to identify improvement opportunities and leads the management team in creating operational action plans. It also supports a strong work team and helps resolve employee-relations issues. The Director analyzes operational and financial reports, sets shift performance goals, monitors budgets and performance indicators, identifies operational gaps and changing trends, and partners with employees and management to develop and implement improvements. The role works with Human Resources on employee-relations matters, leads efforts to remove operational barriers, builds community relationships, and hires, trains, and develops supervisors.

Requirements

Strong analytical and math skills and strong attention to detail.
Knowledge of individual distribution center operations.
Planning and forecasting skills.
Ability to communicate effectively, write operational and overall performance reports, and coordinate with corporate offices and retail stores.
Understanding of human resource practices and OSHA and FDA regulations.
Ability to monitor and develop team members effectively to ensure smooth distribution center operations.
Proficiency in Excel and Word, experience with general software applications, and familiarity with Warehouse Management System functionality.
Advanced verbal and written communication skills, including the ability to communicate with employees at all levels.
Eight to ten years of experience in distribution, logistics, and management.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Analyze reports on sales, volume, payroll, employee turnover, and monthly operational and capital expense budgets; prepare reports communicating operational and shift performance.
Identify shift performance indicators and use the Productivity Improvement Plan process for inbound and outbound functions to identify improvement areas and communicate action plans.
Guide the shift management team in internal analysis and identifying operational gaps.
Review reports to determine changes needed to meet future needs, including weekly and monthly needs.
Partner with management and non-management employees to identify root causes of gaps using employee feedback and historical and future-planning data.
Identify and communicate trends and partner with the team to develop a work environment that understands and responds to change.
Set shift performance goals.
Review the monthly budget for shift adherence and assist with developing budgets for shift functions.
Work with Human Resources to determine appropriate approaches to employee-relations issues and apply Dollar General policies and procedures.
Build a strong distribution center team by leading efforts to eliminate operational barriers.
Develop a positive, participative image in the community.
Hire, develop, and maintain a productive supervisor team through training and career development.