Director, Digital Transformation Leader (Hybrid)

MSD • Rahway, PA

1d • Hybrid

About The Position

The Global Clinical Supplies Digital Transformation Leader will be responsible for delivering high-impact digital initiatives in support of the GCS digital roadmap. This role will own the strategy and execution framework for specific pillars of the GCS digital roadmap and will focus on translating strategic vision into operational reality. Reporting to the Senior Director, Head of Clinical Supply Systems, this role will collaborate closely with relevant IT teams, GCS business representatives and leaders, DSCS Digital Technologies, Global Clinical Trial Operations, and external vendors to deliver digital solutions on time, on budget, and at scale.

Requirements

• Bachelor’s degree in Supply Chain, Engineering, Computer Science, Information Technology, Life Sciences, or a related field.
• Minimum of 10 years of progressive experience in the pharmaceutical, biotechnology, or highly regulated manufacturing industry.
• Minimum of 5 years of hands-on experience leading major technology implementations or digital transformation initiatives within a clinical supply chain, clinical operations, or pharmaceutical supply chain environment.
• Strong track record of successfully delivering complex digital projects using Agile/Scrum or waterfall methodologies.
• Understanding of ERP systems (SAP), RTSM/IRT systems, or advanced data platforms is highly preferred.
• Proven capability to influence and manage cross-functional stakeholders across business and IT domains without direct line authority.
• Strong understanding of GxP requirements, computer systems validation (CSV) practices, and pharmaceutical data privacy standards.

Nice To Haves

• Advanced degree (Master’s or MBA).
• Professional certifications in project/product management (e.g., PMP, PMI-ACP, Certified Scrum Product Owner) or Change Management (Prosci).
• Prior experience delivering AI/Machine Learning pilots or robotic process automation (RPA) in a clinical environment.
• Prior experience with clinical supply planning systems

Responsibilities

• Lead the execution of critical, high-priority digital initiatives defined within the GCS digital roadmap
• Drive project delivery from business-case development through implementation and hypercare.
• Orchestrate matrixed teams comprising GCS business experts, Enterprise IT partners, data scientists, and external software vendors to deliver specific digital capabilities, aligned with business needs
• Coordinate the change impact assessments and end-user adoption strategy with relevant business stakeholders, ensuring GCS teams are trained and equipped to leverage new capabilities.
• Establish and monitor key performance indicators (KPIs) for assigned digital projects to measure user adoption, process efficiency gains, and return on investment (ROI).
• Ensure that GCS owned systems comply with relevant GxP requirements (if applicable), and contribute to relevant SDLC deliverables in collaboration with IT partners.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Director