Director, Digital Tech Transfer & Knowledge Management

MSD•Durham, PA

3d•Hybrid

About The Position

The Director, Digital Tech Transfer & Knowledge Management will shape the company's manufacturing capabilities by defining strategy, developing the roadmap, and driving execution for digital technology transfer and Process Knowledge Management (PKM). The role leads a multidisciplinary team that builds and enhances systems to streamline the transfer of process knowledge into manufacturing execution. It is a key leadership position in efforts to create integrated, data-driven manufacturing operations and ensure that critical process information is captured, accessible, and used throughout the technology transfer lifecycle. The position oversees digital manufacturing products from concept and requirements gathering through deployment and continuous improvement. It connects Science & Technology, Research, Commercialization, manufacturing operations, and IT, and drives integration of process data sources into a cohesive knowledge ecosystem. It also champions data integrity, governance, regulatory compliance, and secure, standardized data exchange with external contract manufacturing organizations. The primary location is West Point, Pennsylvania, with a hybrid work arrangement and 10% travel.

Requirements

Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field.
At least 10 years of industry experience.
Proven experience supporting pharmaceutical technology transfer and receiving-site readiness, including process knowledge transfer, capability assessment, data preparedness, and operational handover.
Demonstrated experience in product management, program leadership, or a strategic role delivering large-scale, data-intensive digital products.
Strong leadership capabilities and experience managing and developing technical and cross-functional teams.
Exceptional communication and stakeholder management skills, including the ability to influence and align senior leaders and technical experts.
Deep knowledge of biopharmaceutical manufacturing processes, technology transfer, and associated data and control systems, such as MES, DeltaV, PKM, Databricks, SCADA, and PI.
Ability to connect high-level business objectives to detailed technical execution plans.
Capability in implementing and scaling AI solutions in mission-critical, highly regulated environments with appropriate governance, reliability, security, and compliance controls.
Required skills include Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, and System Designs.

Nice To Haves

Direct experience implementing or managing Process Knowledge Management (PKM) systems and digital technology transfer solutions.
Familiarity with advanced analytics, machine learning, and their applications in manufacturing.
Experience with Agile development methodologies and a mindset geared toward digital innovation.
Strong background in process analytics (PPA/PPM) and navigating GMP/GxP compliance requirements for digital systems.

Responsibilities

Define and champion the product vision and strategic roadmap for Digital Tech Transfer and Process Knowledge Management (PKM), aligned with business goals.
Lead and mentor a high-performing team of product analysts, technology specialists, and process specialists.
Oversee digital manufacturing product lifecycles, from concept and requirements gathering through deployment and continuous improvement.
Serve as the primary liaison among Science & Technology, Research, Commercialization, manufacturing operations, and IT, translating business needs into scalable, compliant digital solutions.
Drive integration of disparate data sources, including MES, LIMS, and process control systems, to create a cohesive process knowledge ecosystem for technology transfer.
Champion data integrity and governance to ensure process data is reliable, accurate, and inspection ready.
Manage the product backlog, prioritize features based on business value and strategic importance, and communicate progress to executive stakeholders.
Ensure digital solutions comply with industry regulations, including GxP, and internal quality standards.
Partner with external contract manufacturing organizations to digitize technology transfer and establish secure, standardized, compliant ongoing process data exchanges.