Director, Digital Products - Advised Clients

Scotiabank•Toronto, ON

3d•Onsite

About The Position

We are seeking an experienced and strategic leader for the role of Director, Digital Product – Advised Clients. Reporting to the Head, Digital Product Management, Global Wealth Management (GWM), this individual will be responsible for shaping and executing the digital product strategy for Advised Client journeys. The successful candidate will bring strong knowledge of digital products within the wealth management space, and a solid understanding of the financial services industry. They will lead the evolution of our digital product practice, fostering consistency in product development, ways of working, capability reuse, and practice management.

Requirements

A Bachelor’s degree in Business, Finance, or related field required
A minimum of 7 years of experience in digital product management, preferably within wealth management
Strong knowledge of wealth management concepts, products, and customer needs
Experience working in or with financial institutions or fintech organizations, with a clear understanding of regulatory considerations and industry best practices
A proven track record of leading customer-centric digital transformation initiatives, particularly in mobile and digital-first environments
Demonstrated expertise in developing and launching digital solutions
Strong leadership, strategic thinking, and stakeholder management skills
Excellent communication and collaboration abilities

Nice To Haves

MBA or other advanced degree preferred
Preferred experience with authenticated client portals (mobile and web)

Responsibilities

Support seven key GWM Journeys with a focus in creating consistency, scalability, and competitive differentiation for GWM including Scotia Wealth Management Web/Mobile platforms (servicing ScotiaMcLeod, Scotia Jarislowsky Fraser and Scotiatrust), MD Investment Management Web/Mobile and ExO platforms and International Wealth Management Web/Mobile platforms
Uphold digital accessibility standards, ensuring compliance and regulatory requirements are met
Clearly articulate the product vision and company strategy, ensuring the team understands how their work contributes to the overall goals of the organization
Act as a bridge between the product teams and other departments, ensuring smooth communication and alignment with stakeholders
Proactively identify and remove impediments that are hindering the team's progress
Coach the team to focus on delivering value to the customer and achieving desired business outcomes
Encourage and enable the team to use data and user insights to inform their decisions and validate their assumptions
Foster a culture of innovation, client centricity, and collaboration with the digital practice and with partners
Direct day-to-day activities in a manner consistent with the Bank’s risk culture, with day-to-day obligations to meet operational, compliance, AML/ATF/sanctions and conduct risk
Create a team environment that operates in accordance with Scotiabank Values and its Code of Conduct
Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates by fostering an inclusive work environment and a coaching mindset & behaviors
Clearly communicate visions, values, team strategy and manage team succession