Product Manager Digital Products

Utah Community Credit Union (UCCU) • Provo, UT

1d • Onsite

About The Position

UCCU is committed to building member-facing digital products in-house. The first product is greenlit and in discovery, with a dedicated Product Designer already in place and direct executive sponsorship. This role is for someone to drive products from concept through launch. This is a ground-floor role where you will set the early standard for how UCCU builds product. As the practice succeeds, it will grow around you with more products, more product managers, and eventually dedicated product leadership. You will help shape that growth. This is a strategy and execution role, and product management is new at UCCU. You will define what the role means at UCCU, explain your craft, hold your ground on decision rights, and build the process you need. You will define the vision, write detailed requirements, make scope calls, and work with engineers and designers until it ships. Your first initiative is a member-facing digital product, delivered natively within the digital banking platform, which is a priority for the organization. Some work is already in motion, and your job is to bring focus and ownership, make decisions, and carry it across the finish line. The timeline is aggressive, measured in months, not years.

Requirements

• Bachelor’s degree in a related field, or equivalent practical experience.
• 6 years minimum of product management experience, with a demonstrated track record of taking digital products from concept to launch, not just optimizing existing ones.
• Direct experience shipping consumer-facing financial, fintech, or other regulated digital products. Banking or credit union experience is a strong plus.
• Proven ability to own product decisions and scope as the single accountable owner, and to drive cross-functional alignment to closure.
• Experience building on or integrating with a third-party platform or SDK and coordinating with an internal engineering team and backend services.
• Comfort taking over in-flight or previously stalled initiatives and bringing them to a successful launch.
• Works a regular and predictable schedule.
• Excellent at translating concepts into clear, testable requirements and acceptance criteria, the detail engineers can estimate and build against.
• AI-native by default. You already use modern AI tools daily to accelerate research, prototyping, requirements, and documentation.
• Strong grasp of UX and UI best practices, responsive design, and WCAG accessibility standards, with the ability to partner closely with a Product Designer.
• Comfortable working within regulatory constraints and partnering with Compliance and Legal to design compliant product flows.
• Data-informed mindset, defining metrics and instrumentation and using product analytics to prioritize and measure impact.
• Fluent in agile practices: roadmapping, backlog refinement, user-story and acceptance-criteria writing, and sprint ceremonies.
• Self-directed and comfortable with ambiguity, able to establish process and structure where little exists today.
• Passionate about UCCU’s mission to be the most loved, most trusted, and most utilized credit union in the nation.

Nice To Haves

• Bonus points for experience establishing a product practice from scratch, integrations with core banking systems, or building youth and family financial products.

Responsibilities

• New Product Development: Take member-facing digital products from concept through discovery, MVP, launch, and optimization, including reviving stalled or changed initiatives. Own the success metrics for each, end to end.
• Product Decisions and Scope: Be the single accountable owner for what gets built, in what order, and what is explicitly out of scope. Make trade-off calls (feature depth versus timeline, build versus defer) and document them.
• Detailed Requirements and Acceptance Criteria: Translate feature concepts into clear, testable requirements that engineering can estimate and build against. Define what “done and working correctly” means for every feature, including edge cases.
• Cross-Functional Leadership: Partner with Engineering, Product Design, Marketing, the Online Banking platform team, Compliance, Legal, and senior leadership to align on requirements, platform capabilities, regulatory constraints, and go-to-market. Drive decisions to closure in a collaborative culture.
• Regulatory-Aware Product Design: Build products in a regulated environment. Partner closely with Compliance and Legal so products meet applicable federal and state requirements, and design product flows that satisfy those constraints. Safeguard member privacy and handle data responsibly.
• Member and User Insight: Conduct user research, journey mapping, and usability testing, and turn findings into requirements that improve the member experience. Design for different audiences simultaneously.
• Data-Informed Prioritization: Define product metrics and instrumentation up front. Use adoption, engagement, and funnel data to prioritize the backlog and quantify impact after launch.
• Executive Communication: Present roadmap, trade-offs, risks, and results to senior leadership. Translate data and user insight into clear narratives, make the investment case, and influence strategic decisions.
• Building the Practice: Establish repeatable product practices (discovery, scoping, roadmapping, launch) that outlast any single product, and execute clean handoffs of mature products to move on to the next build.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level