Director Department of Medicine and Community & Family Medicine

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

Directs the administrative, operational, and strategic functions of Medical Specialties, which includes the Department of Medicine and practice operations for Heater Road Primary Care (HRPC) and Community & Family Medicine. Partners with physician and executive leadership to ensure high-quality, efficient, and financially sustainable operations across multiple sections and service lines. Oversees clinical operations, revenue cycle performance, financial management, personnel development, research activities, and strategic initiatives to support organizational goals, enhance patient care, and advance the quadruple aim.

Requirements

Bachelor’s degree with five (5) years of experience in financial or health care administration, with specific experience in clinical practice management required.
The ability to relate to and deal effectively with physicians, administrators, support staff and the general public with a high degree of tact and discretion essential.
Strong background in business planning and financial analysis.
Excellent oral and writing communication skills required.
None

Nice To Haves

Master’s degree preferred.

Responsibilities

Translates organizational mission and strategic priorities into departmental and service line strategies, partnering with physician and executive leadership to develop and execute short- and long-term plans that advance clinical, operational, and population health goals.
Provides operational and administrative oversight across Department of Medicine and practice operations for Heater Road Primary Care (HRPC) and Community & Family Medicine, ensuring alignment of clinical operations, practice management, and care delivery models with organizational standards and performance expectations.
Leads financial and fiscal management, including budget development, forecasting, variance analysis, and oversight of departmental, clinical, and research funding to achieve revenue growth, cost containment, and financial sustainability.
Drives program development, growth, and market expansion, analyzing internal performance, competitive trends, and market opportunities to launch new clinical programs, partnerships, and service enhancements.
Establishes and standardizes policies, procedures, and management systems, collaborating with Section Chiefs, Practice Managers, and Nurse Leaders to ensure consistency, operational efficiency, and high-quality patient care delivery.
Leads and develops administrative and operational teams, providing direction, coaching, and oversight to managers and project leaders, including population health and research program staff, to strengthen performance, engagement, and succession planning.
Advances population health and value-based care initiatives, leading cross-system projects and regional collaborations to achieve quadruple aim objectives, ACO targets, and defined quality performance metrics.
Oversees research and clinical program operations, ensuring effective coordination, regulatory compliance, and alignment with academic, clinical, and organizational priorities.
Ensures regulatory, accreditation, and performance compliance, including adherence to Joint Commission standards, while monitoring productivity, operational metrics, and quality outcomes to drive continuous improvement.
Performs other duties as assigned or required to support departmental, organizational, and system-level priorities.