Director, Data Analytics

TouchTunes • New York, NY

23h • Hybrid

About The Position

The Director, Data Analytics will lead the development, implementation, and optimization of TouchTunes’ analytics strategy to foster an insights-led organization. This role will oversee the analytics and data science functions in establishing & maintaining business reporting via a variety of analytical tools, developing measurement frameworks for new and existing initiatives, and promoting a culture of data literacy & analytical rigor. The Director will partner closely with senior stakeholders across the business and bring insights into action by enabling strategic decision-making and improving operational efficiency.

Requirements

• Bachelor’s degree in Business, Data Science, Statistics, Computer Science, or related field; Master’s degree preferred.
• 8+ years of experience in analytics, data science, or business intelligence, with at least 4 years in a leadership or management role.
• Deep understanding of business performance drivers and ability to connect initiatives (pricing, marketing, etc.) and macro factors with movements in key drivers.
• Strong skills in data visualization, statistical analysis, and persuasive storytelling with data.
• Proven ability to translate technical, data-dense workstreams into clear conclusions & recommendations that drive business decisions.
• Track record of championing end-to-end analytics for new or novel initiatives.
• Strong interpersonal skills with the ability to influence and align cross-functional teams.
• Strong proficiency in SQL or Python in a data science and/or analytics-oriented context.
• Experience with a leading data warehouse/data lake solution (e.g.: Databricks, Snowflake, S3/Redshift).
• Experience with Customer Data Platforms, Marketing technology & product analytics tools (e.g.: Segment, Mixpanel/Amplitude, Braze/Appsflyer).
• Practical understanding of analytical methodologies & measurement frameworks
• Knowledge of emerging trends in AI-driven data management, analytics and insights generation.

Nice To Haves

• Strong proficiency in Excel
• Experience with financial modeling
• Familiarity with interactive data visualization tools (Tableau, Power BI, Amazon Quick Suite)
• Experience working on or closely with a Data Engineering team
• Experience with a mobile app-centric product

Responsibilities

• Develop and implement a comprehensive analytics roadmap aligned with company priorities.
• Work closely with Product leaders to conduct A/B tests and evaluate feature performance.
• Partner with data engineer to manage the set up and maintenance of mobile events to support analytics.
• Collaborate with stakeholders in FP&A, Marketing, Sales, Advertising and Business Development to plan data needs, KPIs & measurement for new strategic initiatives.
• Lead the design, development, and delivery of analytics dashboards, reports, and insights to guide strategic and operational decisions.
• Translate complex data findings and measurements into clear, actionable recommendations for business stakeholders.
• Manage, mentor, and grow a high-performing analytics team, including data analysts, data scientists, and functional analytics resources.
• Promote a collaborative, well-balanced team culture that is results-driven, technically proficient and business-minded.
• Partner with Data Engineering, Architecture and IT to ensure analytics platforms and integrations meet business needs.
• Shape a quickly evolving self-service analytics & visualization strategy by adopting AI-forward tools
• Support data governance processes to ensure accuracy, reliability, and compliance.
• Establish and monitor data quality standards that enhance trust in analytics outputs.
• Drive adoption of data and analytics best practices across the organization.

Benefits

• Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
• Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.
• Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
• Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.
• Accessibility: An inclusive workplace designed to accommodate people with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director