Director, Customer & Strategy Project Management

uniQure • Lexington, KY

3d • $205,000 - $265,000

About The Position

At uniQure, we are delivering on the promise of gene therapy and delivering hope for patients facing urgent unmet medical needs. Every role in our organization carries profound purpose; whether you're in research, development, operations, commercialization, or support, your contributions impact patients. We're seeking passionate professionals who thrive in high-stakes environments, uphold rigorous quality standards, and share our relentless commitment to transforming the lives of patients. Join us in making the impossible possible, where your expertise becomes a catalyst for life-changing treatments. Within the Customer & Strategy organization led by the Chief Customer & Strategy Officer (CCSO), the Director, Customer & Strategy Project Management will report to the Vice President, Marketing. This position is the operational backbone of the Customer & Strategy governance, providing project management leadership and expertise to the Integrated Customer Strategy Committee (ICSC), the Brand Core Team and Extended Team and other relevant teams.

Requirements

• Bachelor's degree required
• Experience in managing complex, cross-functional R&D and commercial programs in the pharmaceutical/biotech industry
• Has facilitated senior cross-functional governance forums with C-suite and SVP/VP-level participants
• Proven track record in working across key disciplines and multiple internal and external stakeholders
• Genuine problem-solving mindset, anticipate problems and proactively mitigate these
• Champion personal accountability; set and manage expectations with stakeholders in a matrix organization
• Strong sense of urgency and patient centricity
• Think strategically and challenge the status quo and promote innovative tactics
• Encourage big picture thinking and remove silo-thinking
• Excellent communication and influencing skills to inform, drive, and motivate teams and customer & strategy stakeholders for best performance and outcomes
• Promote a learning organization, sharing best practices and lessons learnt

Nice To Haves

• Advanced degree (MS, MBA, PharmD, PhD) or related degree with substantial experience in project/program management and leadership preferred
• A recognized project/program management certification is a plus
• Project management of at least one full commercial product launch, ideally in a rare/specialty disease setting is a plus
• Experience working in an innovative technology context such as gene therapy, cell therapy, etc. is a plus
• Familiar with major project planning tools, ideally including Smartsheet

Responsibilities

• Acts as operational backbone to the ICSC and Project Manager to the Brand Core and Extended Teams, owning agendas, pre-reads, minutes, decision logs, and action tracking, and is empowered to chase actions and enforce accountability across senior cross-functional leaders.
• Develops strong partnerships with the ICSC Chair, strategic pillar leads (Medical Affairs, Market Access, Commercial, Business Operations), and Brand Team members to translate commercial strategy into integrated, executable launch plans.
• Drives execution of cross-functionally integrated commercial plans in line with corporate, portfolio, and brand strategy, goals, and objectives, and ensures alignment between ICSC, Brand Core, and Brand Extended Teams without rework or duplication.
• Facilitates goal and objective setting, tracking, and progress reporting to the CCSO, ICSC, PRC, and Senior Management, including the Quarterly Business Review.
• Responsible for commercial program risk management, timely identification and assessment of key risks, and development of effective mitigation strategies, with clean escalation to the Chair and the VP, Marketing.
• Navigates program governance per the uniQure Governance Model to enable timely strategic and operational decision-making across ICSC, Development Committee (DevCo), the Strategic Alignment Council, the Global Product Strategy Team, and the Brand Teams.
• Partners with Marketing to project manage the end-to-end CMLR review and approval cycle in Veeva PromoMats, ensuring materials are routed per the relevant SOPs with on-time approvals, and serves as the primary operational point of contact with uniQure's external marketing agency on submission workflows, version control, and timelines.
• Champions networking across the organization and exemplifies uniQure’s core values to embody the ONEuniQure mindset.

What This Job Offers

• Job Type: Full-time
• Career Level: Director