Director - Culture, Ethics & Compliance

Genuine Parts Company•Atlanta, GA

About The Position

The Employee Relations Director (Director Ethics & Compliance) implements North America employee engagement and retention strategies, with a focus on employee relations, policy interpretation and application, performance improvement, and employee investigations and interventions. Reporting to the Sr. Director, Culture, Ethics & Compliance, this role serves as a subject matter expert and primary contact for employee concerns, investigations, grievances, and performance improvement plans across the organization.

Requirements

12 or more years of experience in legal compliance, internal investigations, employee relations, labor relations, or a related field.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Ability to maintain confidential and sensitive information.
Thorough understanding of laws, regulations, and guidelines related to HR, employee relations, and negotiations.
Exceptional interpersonal, data analysis, conflict resolution, written communication, and verbal communication skills.
Effective time management, cultural competence, operational agility, and problem-solving abilities.
Ability to travel as needed, up to 30%.

Nice To Haves

Master’s degree in Business Administration, Human Resources, Industrial-Organizational Psychology, or a related field.
Experience with employee relations and labor relations in a distribution center or retail environment.
Experience with an Ethics Hotline, such as NAVEX EthicsPoint or CaseIQ.
Formal investigation and interviewing training or experience, such as law enforcement experience.

Responsibilities

Manage investigations and counsel on routine and complex employee matters, including harassment, conflict, worker complaints and grievances, and workplace accommodations; determine when additional investigation or involvement is needed and manage accordingly.
Stay current on company policies, assist with policy rollouts and assessment of downstream impacts, and facilitate training related to policies and programs as needed.
Interpret and apply relevant U.S. laws and regulations to negotiate and resolve labor agreements, conflicts, and disputes; consult internal legal counsel as appropriate based on potential legal risk.
Maintain documents and records for contract negotiations with employee and labor organizations and assist with records related to corrective actions, grievances, terminations, and transfers.
Track employee compliance, behavioral policy abuse, and other employee relations trends within the assigned region; identify patterns and recommend solutions to improve organizational effectiveness and support change.
Maintain advanced proficiency in documentation processes and best practices for performance improvement records and assist with performance evaluations as needed.
Partner proactively with leadership to revise and deliver corrective action plans as needed.
Influence stakeholders across the organization through interpersonal and communication skills, cultural competence, and balanced conflict resolution.
Conduct, evaluate, and analyze exit interviews and recommend improvements to leadership.
Perform other duties as assigned.
Communicate clearly and proactively to motivate and inspire others.
Deliver results and drive customer success by focusing on outcomes and making the customer central to decisions.
Make balanced decisions and think strategically as a forward thinker.
Embody the values of serve, perform, influence, respect, innovate, and team (SPIRIT).