Director, CSS Business Systems and Technology

MIT • Cambridge, MA

1d • Hybrid

About The Position

The Director, Business Systems and Technology for Campus Services and Stewardship (CSS) provides strategic and operational leadership for the CSS business systems and technology portfolio, with a focus on MIT's ERP transformation. This role is responsible for the strategy, governance, roadmap, implementation, support, and continuous improvement of business systems that enable CSS' financial, operational, and administrative functions. The Director oversees the evaluation, selection, implementation, enhancement, support, and retirement of business applications, manages software vendors and technology investments, and leads application development, system integration, and modernization initiatives. The goal is to improve operational efficiency, reduce technology risk, and support organizational needs. This position also provides strategic oversight of CSS IT services.

Requirements

• Bachelor's degree in information systems, business, technology, computer science, or a related field.
• A minimum of ten years of progressive experience in business systems, enterprise applications, IT leadership, or technology management, in complex, cross-functional environments.
• Experience defining and executing enterprise systems strategy and multi-year technology roadmaps, including large-scale implementations.
• Experience managing a diverse portfolio of enterprise, commercial, and custom-developed business applications, including technology planning, prioritization, and lifecycle management.
• Experience evaluating technology solutions, managing software vendors, negotiating technology contracts, and overseeing technology investments.
• Ability to lead managers and influence senior stakeholders.
• Understanding of enterprise applications, system integration, application lifecycle management, and IT service delivery.
• Understanding of financial, operational, and administrative business processes and how technology enables organizational performance.
• Communication and leadership skills, with the ability to translate business needs into technology solutions and communicate technical concepts.
• Sound judgment, problem-solving, and decision-making skills.

Nice To Haves

• Master's degree.
• Experience supporting complex operational environments (e.g., facilities, capital programs, utilities, or other asset-intensive organizations).

Responsibilities

• Provides strategic and operational leadership for the CSS business systems and technology portfolio.
• Oversees the strategy, governance, roadmap, implementation, support, and continuous improvement of business systems enabling CSS' financial, operational, and administrative functions.
• Manages the evaluation, selection, implementation, enhancement, support, and retirement of business applications.
• Manages software vendors and technology investments.
• Leads application development, system integration, and modernization initiatives.
• Provides strategic oversight of CSS IT services.

What This Job Offers

• Job Type: Full-time
• Career Level: Director