Director Crop Insurance Inside Sales
About The Position
The Director Crop Insurance Inside Sales provides leadership, direction, and coaching to a field-based team responsible for maintaining a crop insurance portfolio of less complex operations, enabling the team to meet growth and retention goals while supporting the efforts of the outside sales team. The position partners closely with sales and operations to provide a seamless insurance process and deliver a best-in-class customer experience. The Director Crop Insurance Inside Sales provides operational leadership for a defined function, aligning work with organizational goals and priorities. They build strong partnerships, lead complex initiatives, and create clarity for their teams. Directors foster a coaching culture, develop talent, and promote collaboration to advance shared outcomes across the Association.
Requirements
- Bachelor's degree with 5 years relevant experience.
- Willingness to travel approximately 25%, including occasional overnight travel.
Nice To Haves
- Experience leading a distributed or hybrid sales team preferred.
- Crop insurance experience is preferred.
- Experience building or improving inside-sales processes, workflows, and performance expectations preferred.
Responsibilities
- Monitors and evaluates workflow volume, directs workload allocation across the team and maintains service level compliance and quality assurance standards.
- Serves as an escalation point by providing technical guidance and problem resolution to team members, colleagues, and/or customers.
- Ensures adherence to crop insurance program rules, documentation standards, and compliance regulations.
- Provides clear goals, plans, and expectations that translate strategy into action.
- Leads complex initiatives that improve performance, quality, or innovation.
- Develops team members through coaching, feedback, and accountability.
- Builds strong partnerships across the Association resulting in alignment and coordinated execution.
- Exercises sound judgment to balance business needs, risk, and customer impact.
Benefits
- Medical, dental, and vision insurance
- Well-being and fitness reimbursement programs
- Paid vacation, sick leave, and holidays
- 401(k) plan with company contributions and matching opportunities
- Paid parental leave
- Short-term and long-term disability coverage
- Tuition reimbursement and professional development programs
- Community involvement and volunteer opportunities
- Variable compensation opportunities for eligible positions
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What This Job Offers
Job Type
Full-time
Career Level
Director
