Director, Cost of Care Solutions
About The Position
The Director, Cost of Care Solutions operationalizes enterprise Cost of Care strategies by leading the deployment, optimization, evaluation, and scaling of assigned solution domains across agilon’s markets. The role is the operational owner for designated enterprise solutions, translating strategic priorities into repeatable capabilities that improve adoption, implementation effectiveness, and performance. Working closely with Market Presidents, physician organizations, Product, Analytics, Technology, Clinical Operations, and other enterprise stakeholders, the Director ensures solutions are effectively deployed, continually optimized, and consistently adopted. The role connects enterprise strategy with market execution and brings field insights back to enterprise teams to strengthen solution design and implementation. Market Leadership retains ownership of market performance outcomes; this role provides the tools, frameworks, and deployment support that enable markets to execute. This position reports to the Vice President, Cost of Care. It is remote and requires regular travel to agilon markets, with travel of up to 50% expected based on implementation priorities, optimization engagements, market support needs, and enterprise initiatives.
Requirements
- 7+ years of progressive leadership experience in healthcare operations, physician practice operations, population health, care management, value-based care, clinical operations, or related healthcare environments.
- Demonstrated success implementing and operationalizing complex initiatives across multiple sites, markets, or business units.
- Experience partnering directly with physicians, practice leadership, and operational leaders to improve clinical or operational performance.
- Demonstrated success leading complex cross-functional initiatives within highly matrixed organizations.
- Experience driving organizational change, operational improvement, and stakeholder engagement across multiple levels of an organization.
- Strong operational leadership and ability to translate enterprise strategy into measurable execution.
- Exceptional relationship-building and influencing skills, particularly with physicians and operational leaders.
- Ability to lead through influence without direct authority.
- Strong analytical and problem-solving capabilities, including translating data into operational action.
- Experience developing scalable operating models, implementation frameworks, and operational playbooks.
- Excellent executive communication and presentation skills.
- Ability to balance enterprise standardization with market-specific operational realities.
- Strong facilitation, coaching, and change management skills.
Nice To Haves
- Experience supporting physician organizations participating in value-based care or risk-based payment models.
- Experience developing and scaling operational programs across geographically dispersed markets.
- Experience leading implementation, optimization, or transformation initiatives in physician-centric healthcare organizations.
Responsibilities
- Lead assigned enterprise Cost of Care solution domains through deployment, optimization, scaling, and continuous improvement.
- Translate enterprise strategies into scalable operational models for implementation across diverse markets.
- Develop implementation frameworks, operational playbooks, and standardized operating approaches that support execution while allowing appropriate market flexibility.
- Evaluate solution effectiveness and recommend operational enhancements to improve adoption, sustainability, and impact.
- Lead deployment of enterprise Cost of Care initiatives across markets in partnership with Market Presidents, physician leaders, practice leadership, and operational teams.
- Conduct structured market optimization engagements to assess implementation maturity, identify operational barriers, and advance markets toward enterprise best practices.
- Assess market readiness and recommend deployment sequencing, implementation approaches, and optimization priorities.
- Support markets through complex implementation challenges while fostering local ownership and long-term sustainability.
- Develop and maintain an enterprise approach to assessing market maturity, identifying operational variation, and prioritizing optimization opportunities.
- Identify variation in solution deployment and operational performance across markets and recommend improvements to consistency and effectiveness.
- Analyze workflows, provider engagement, and operational barriers to identify improvement opportunities.
- Establish feedback loops to strengthen enterprise solutions using market experience and implementation learnings.
- Evaluate pilot initiatives and recommend whether they are operationally ready for broader deployment and scale.
- Partner with Product, Analytics, Technology, Clinical Operations, Network, and Market leadership to coordinate implementation of enterprise Cost of Care solutions.
- Influence stakeholders across a matrixed organization to remove barriers, build alignment, and accelerate execution.
- Represent operational and market perspectives during enterprise solution design to ensure initiatives are practical, scalable, and sustainable.
- Facilitate collaboration between enterprise and market teams to drive consistent execution and continuous improvement.
- Provide regular updates on deployment progress, implementation effectiveness, adoption trends, operational risks, and optimization opportunities.
- Develop executive-ready recommendations informed by operational insights, market feedback, and performance analysis.
- Recommend deployment strategies, implementation priorities, and operational improvements that support enterprise Cost of Care objectives.
- Partner with the Vice President, Cost of Care to refine enterprise solutions based on organizational priorities and market needs.
- Demonstrate continuous learning and professional development; foster collaborative relationships; exercise sound judgment, accountability, professionalism, and attention to detail; adhere to and implement company policies and procedures; perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
