Director, Cost Basis and Performance Reporting

Royal Bank of Canada • Minneapolis, MN

23h • $140,000 - $230,000

About The Position

This position provides strategic and tactical direction and support for the Operations departments of Cost Basis and Performance Reporting, ensuring their overall performance meets or exceeds industry and company standards for service, innovation, and professionalism. The Director aligns department plans and priorities with RBC US Wealth Management’s strategic priorities, competitive advantages, and industry position.

The role interacts extensively with business lines and functional units and provides process and service support to internal and external customers. The incumbent serves as a knowledgeable senior-level liaison for Operations and RBC, and must understand regulatory and organizational risks, end-to-end work processes, and dependencies across departments.

Requirements

• A four-year degree from an accredited university or equivalent, or a high school diploma or equivalent and 7+ years of securities, banking, technology, and/or job-specific industry experience.
• 7+ years of prior securities, banking, technology industry, and/or job-specific related experience.
• Securities license 7 or 99, or ability to obtain the license within 120 days.
• 5+ years of demonstrated, sound experience leading and managing a team.

Nice To Haves

• A four-year degree from an accredited university in business, finance, or a related field.
• 10+ years of credit operations, project management, vendor management, analysis, and/or risk control experience.

Responsibilities

• Lead and manage teams to meet industry standards; oversee complex processes; provide training and succession planning; monitor process effectiveness; ensure consistent quality; and serve as the escalation point for unresolved issues.
• Act as the senior Operations contact for business lines and functional units, and build and maintain relationships with clients, business lines, and external vendors.
• Oversee the Cost Basis Department, coordinate its budget, monitor spending, develop operational efficiencies, minimize data quality issues, and ensure adherence to IRS cost basis regulations.
• Oversee the Performance Reporting Department, coordinate its budget, monitor spending, develop efficiencies for the firm-wide performance reporting application, ensure data accuracy, and align work with strategic goals for the application.
• Communicate RBC’s vision and organizational messaging, manage stakeholder communications, solicit customer feedback, foster a positive workplace culture, and develop presentations for senior leadership.
• Stay informed about industry regulations, trends, and emerging technologies relevant to operations.
• Advise on cross-departmental decision-making, develop and execute business plans aligned with firm strategy, and represent Operations on cross-functional projects and committees.
• Ensure adherence to firm and regulatory policies and support employees through organizational transitions.

Benefits

• Comprehensive Total Rewards Program, including bonuses and flexible benefits.
• Competitive compensation, commissions, and stock where applicable.
• Coaching and management opportunities to support professional development.
• Flexible work/life balance options.
• 401(k) program with company-matching contributions.
• Health, dental, vision, life, and disability insurance.
• Paid time-off plan.
• Opportunities for challenging work, increased accountability, and access to job opportunities across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Director