Director - Corporate Operations (IADC)

Ibero-American Action League, Inc.•City of Rochester, NY

About The Position

Under the supervision of the Executive Vice President (EVP), the Director of Corporate Operations serves as the primary administrative, operational, and records management lead for the Ibero-American Development Corporation (IADC). This role provides high-level executive support to the EVP, coordinates governance functions of the Board of Directors, and oversees key corporate administrative, financial processing, and records management systems. The Director ensures the efficient day-to-day operations of the Corporation, serves as a central point of contact for internal and external stakeholders, and supports organizational effectiveness through strong coordination, compliance, and communication practices.

Requirements

Bilingual English/Spanish required.
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint) and database systems.
Strong organizational, time management, and multitasking skills.
High level of discretion and confidentiality.
New York State Notary Public License required within two (2) months of hire.
A combination of training and experience may be accepted as determined by the Executive Vice President.

Nice To Haves

Associate’s or Bachelor’s degree in Business Administration, Office Administration, or related field preferred.
Minimum of three (3) years of executive-level administrative or operations experience preferred.
Experience in nonprofit, real estate, or legal environments preferred.

Responsibilities

Reports directly to the Executive Vice President (EVP) and manages the EVP’s calendar, priorities, communications, and travel.
Serves as the primary point of contact for internal and external stakeholders, ensuring timely, professional, and confidential communication, and acting as a liaison between the EVP, staff, Board, and partners.
Coordinates all Board of Directors functions, including scheduling meetings, preparing materials, maintaining records, recording concise and accurate minutes, tracking action items, and ensuring compliance with governance procedures.
Oversees corporate administrative operations, including correspondence, document preparation, meeting and event coordination, and organizational logistics.
Manages corporate records and information systems, including real estate transaction documentation, corporate files, customer records, mailing lists, and compliance with record retention policies.
Performs key financial administrative functions, including processing daily deposits, managing tenant security deposits and petty cash, supporting purchasing, and assisting with insurance documentation and claims.
Maintains inventory and accountability of organizational assets, supplies, and equipment, and reports any misuse or discrepancies.
Coordinates meetings, events, travel, and community engagement activities, representing the organization as needed.
Responds to tenant, client, and public inquiries, ensuring appropriate routing, issue resolution, and follow-up.
Maintains flexibility to work outside regular business hours and performs other duties as assigned by the EVP or designee.