Director, Corporate Crisis & Risk Readiness

Bentley Systemsorporated • Exton, PA

3d • Remote

About The Position

Bentley is seeking a senior crisis and risk professional to own oversight and execution of the company’s corporate crisis and enterprise risk management practices. The role translates risks and threats facing a global public technology company into practical artifacts, guidance, and exercises that help safeguard the company, its colleagues, and communities. The Director works strategically and tactically with teams across the organization to identify and mitigate emerging corporate and governance risks and strengthen readiness to respond to crises and other unanticipated situations.

Key workstreams include enterprise risk assessments and mitigation plans, corporate crisis playbook materials, multi-tier crisis simulations, crisis signal scanning, and relationships with crisis and risk vendors and partners. The role also supports relevant technology platforms and training, and advises on incidents with complex corporate-level implications even when they do not rise to the level of a corporate crisis.

This is a full-time role expected to work 40 hours per week. It is home-based in the United States, with a strong preference for hybrid work one day per week at the Exton or Philadelphia, Pennsylvania office; candidates in the Eastern or Central time zones are preferred. The role requires up to 20% travel, potentially including international travel, and may require flexibility during active incidents, simulations, urgent escalations, or time-sensitive response activities. The physical requirement stated is sitting or standing at will while working on a computer.

Requirements

• Bachelor’s degree in business, risk management, public relations, legal studies, security, business continuity, or a related field, or relevant training and/or experience.
• 6–8 years of relevant experience in crisis management, corporate resilience, enterprise risk, business continuity, or a related area, including experience managing crisis response, tabletop exercises, business continuity planning, and/or enterprise risk mitigation.
• At least 2 years of experience working in risk and/or crisis response at a technology company.
• Experience working in a publicly traded company and a strong understanding of SEC rules and regulations.
• Ability to translate strategic concepts in corporate crisis and risk into operational materials such as playbooks, frameworks, templates, decision tools, escalation models, and governance processes.
• Strong project management skills, including the ability to manage multiple workstreams, vendors, timelines, deliverables, and stakeholders.
• Experience operating in highly matrixed organizations and influencing outcomes without direct authority.
• Systems thinking and the ability to connect information and identify implications for decision-making, considering market and regulatory dynamics, media and investor behavior, customer drivers, and other stakeholder priorities.
• Experience or interest in building and maintaining AI-enabled monitoring, threat intelligence, social listening, media monitoring, incident management platforms, emergency notification tools, or similar technologies.
• Strong business judgment and ability to balance risk management with commercial objectives.
• Excellent written and verbal communication skills, including the ability to translate complex issues into clear, practical, executive-ready materials.
• Ability to remain objective under pressure and experience supporting others in navigating sensitive issues logically.
• Ability to travel up to 20%, with potential for some international travel, and flexibility during active incidents, crisis simulations, urgent escalations, or time-sensitive response activities.

Nice To Haves

• Experience navigating crisis and risk implications at a global company.

Responsibilities

• Lead Bentley’s corporate crisis readiness and enterprise risk practices, considering strategic business priorities and regulatory and governance requirements.
• Identify, build, and maintain corporate crisis enablement tools and resources to support executive and functional-team decision-making in high-pressure situations.
• Work with business and functional owners to identify enterprise risks and develop practical action plans to reduce their likelihood, impact, or response complexity.
• Ensure enterprise risks are reflected and addressed in corporate crisis playbook materials.
• Design, build, and facilitate multi-tier crisis simulations that test leadership judgment, decision-making, governance, communications, escalation, and cross-functional coordination.
• Identify and oversee mitigation efforts to ensure readiness to respond to a corporate crisis.
• Identify, build, and maintain crisis signal-scanning and response tools, such as AI agents and alert platforms, to support early warning and crisis prevention or mitigation.
• Partner with Legal, Compliance, IT, Finance, HR, Marketing, Facilities, Investor Relations, and other teams to identify, implement, and support best-practice outcomes in risk and crisis management.
• Identify and maintain relationships and budgets with consultants and vendors to ensure appropriate support is available when needed.
• Maintain and improve the formats, locations, access points, and delivery mechanisms for crisis-readiness and risk materials so they are useful, accessible, and actionable.
• Advise on and support incidents that may not qualify as corporate crises but have complex corporate-level implications.
• Promote preparedness, disciplined escalation, psychological safety, learning, and continuous improvement.

Benefits

• Attractive salary and benefits package.
• Bentley Impact Day, a day off from work to volunteer with an organization of your choice.
• Colleague recognition award programs and the Bentley Achievers platform.
• Global initiatives and resource groups supporting inclusion, belonging, and colleague wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Director