Director, Corporate Communications

Keurig Dr Pepper•Burlington, MA

2d•$155,500 - $200,000•Hybrid

About The Position

As the Coffee Operating Unit of Keurig Dr Pepper prepares to become a global coffee company, the Senior Director, US External Communications & Corporate Brand will play a critical role in shaping and protecting the company’s corporate reputation and narrative in the United States. This role has a dual mandate: serving as the strategic communications lead for US corporate and financial media while supporting the development and consistent implementation of the global corporate brand. The successful candidate will partner closely with Global Corporate Affairs, Investor Relations, Legal, Sustainability, and senior leadership to navigate complex business moments, strengthen stakeholder engagement, and position the company as a trusted global coffee leader.

Requirements

10+ years of progressive experience in corporate communications, corporate affairs, financial communications, or a related field, gained within a large multinational organization, top-tier consultancy, or a combination of both.
Experience within consumer goods, food and beverage, coffee, or agricultural supply chain industries is highly desirable.
Demonstrated experience supporting a significant corporate transformation, such as an IPO, spin-off, demerger, merger, acquisition, or other large-scale corporate transaction.
Experience communicating for or advising a US-listed company, including familiarity with earnings cycles, transaction announcements, financial media, and complex disclosure environments.
Proven track record serving as a trusted communications advisor to C-suite and senior executives, including preparing leaders for high-stakes interviews and challenging media questioning.
Demonstrated experience leading issues and crisis communications during live, high-impact, reputationally sensitive events.
Experience managing external agencies, budgets, and partners, with a strong focus on measurable outcomes and return on investment.
Exceptional writing, editing, and editorial judgment, with the ability to develop a broad range of corporate communications, including press releases, executive communications, op-eds, media statements, briefing materials, and executive social content.
Strategic thinker who can connect business priorities to compelling external communications strategies.
Exceptional communicator and storyteller with the ability to simplify complex business topics for diverse audiences.
Strong executive presence and confidence advising senior leaders in high-pressure situations.
Highly collaborative, with the ability to influence across functions and geographies.
Strong understanding of the US media landscape, financial communications, and corporate reputation management.
Comfortable operating in a fast-paced, evolving environment with multiple priorities and high visibility.
Strong judgment, discretion, and ability to navigate sensitive and confidential information.

Nice To Haves

Experience within consumer goods, food and beverage, coffee, or agricultural supply chain industries is highly desirable.
Demonstrated experience supporting a significant corporate transformation, such as an IPO, spin-off, demerger, merger, acquisition, or other large-scale corporate transaction.

Responsibilities

Serve as the primary US communications resource to Global Corporate Affairs and Investor Relations for financial communications, including earnings, transactions, and other significant corporate announcements.
Develop and execute the US corporate media relations strategy in partnership with the Global Head of External Communications, with a focus on top-tier business, financial, sustainability, and industry media.
Build and maintain strong relationships with influential journalists, analysts, opinion leaders, and other key external stakeholders.
Anticipate and proactively manage media narratives related to significant trends impacting the global coffee industry, including commodity price volatility, supply chain challenges, regulatory developments, and other emerging issues.
Serve as a senior communications counselor to C-suite and senior leaders, providing strategic guidance on messaging, reputation, and communications risk.
Lead media training and prepare executives and spokespeople for high-profile interviews, earnings coverage, and other high-stakes media engagements.
Support the development and execution of thought leadership programs and campaigns, including media opportunities, executive communications, op-eds, reports, podcasts, and other external platforms.
Partner with Global Corporate Affairs and cross-functional stakeholders to bring the corporate brand to life in the US market.
Ensure consistent application of corporate messaging and positioning across corporate communications, including the corporate website, investor materials, ESG and annual reports, employer brand assets, and executive communications.
Identify opportunities to strengthen corporate reputation and increase the company’s visibility and credibility with priority stakeholders.
Support the enterprise crisis communications framework, including preparedness, response, and recovery.
Partner closely with Legal, Risk, Operations, Sustainability, and Corporate Affairs leaders to manage reputational risk and support the crisis leadership team during high-impact events.
Lead or support communications related to issues such as supply chain disruptions, environmental or labor controversies, product quality or safety incidents, and activist or NGO campaigns.
Ensure crisis communications are aligned with the company’s corporate narrative, credible across stakeholder groups, and appropriate for a publicly traded company subject to regulatory and disclosure requirements.
Conduct post-incident reviews and translate learnings into improved crisis preparedness, communications capabilities, and brand resilience.
Monitor and analyze reputation and communications metrics across key stakeholder groups, including media, employees, investors, industry analysts, and influential commentators.
Translate data, market intelligence, and stakeholder insights into actionable recommendations to refine communications strategy and priorities.
Establish clear measures of success and demonstrate the impact and value of communications programs and investments.