director, Corporate Communications Campaigns
About The Position
As a director of communications at Starbucks, you will lead through deep expertise in both proactive and reactive communications strategy, always-on, modern media approaches — including earned media, digital storytelling, social amplification, and data-driven tools — and the ability to translate complex business information into compelling narratives for diverse audiences. You will be one in a comms team cohort of trusted advisors to C-suite executives and cross-functional partners, with strong media relationships and a track record of developing integrated, multi-channel communications programs that drive measurable shifts in perception in support of the company's Back to Starbucks business strategy. As a people leader, you will set clear goals, coach broadly beyond your own area of expertise, and help build well-rounded, modern communications teams. As a Starbucks director, you should be able to 1) thrive in ambiguity — creating a clear path forward in fast-moving, uncertain environments; 2) build momentum — creating shared purpose and urgency within and across teams; 3) build broad capability — developing others beyond their own domain to grow well-rounded communicators; and 3) think broadly — bringing a long-term, integrated view of the business and external environment to every communications decision.
Requirements
- 10+ years of progressive experience in corporate communications, public relations, or purpose-driven campaigns, with a focus on employer brand, ESG, social impact, or community storytelling
- Proven track record developing and executing integrated, multi-channel communications campaigns that shift perception and drive measurable business results
- Deep media relations experience and experience leading proactive and reactive communications strategies on topics including partner (employee) experience, sustainability, community engagement, and social responsibility
- Deep understanding of modern communications strategies and tools, including digital storytelling, social amplification, and data-driven approaches
- Ability to build trusted partnerships with cross-functional stakeholders and effectively influence senior leadership
- Exceptional storytelling and content development skills, with the ability to translate complex programs, data, and initiatives into compelling narratives for diverse audiences
- Experience managing and developing communications professionals in a collaborative, matrixed environment
- Bachelor's degree in communications, journalism, public relations, or a related field required
Nice To Haves
- advanced degree preferred
Responsibilities
- Partner with cross-functional stakeholders to surface, shape, and amplify the company's most compelling stories that positively influence perceptions of Starbucks reputation.
- Develop and lead integrated communications campaigns that elevate Starbucks reputation as a great employer and purpose-driven company — connecting the company’s actions, programs, and stories to drive positive perception with key audiences.
- Drive always-on, proactive and reactive communications strategies connected to the back to Starbucks strategy across areas including partner (employee) experience, community impact and sustainability.
- Build and execute modern communications strategies that leverage owned, earned, and digital channels to reach diverse audiences and meaningfully shift brand perception.
- Lead rapid-response communications on ESG, employer brand, social impact, and community-related topics, developing messaging and strategies that protect and advance Starbucks' reputation.
- Serve as a strategic leader within the global communications function, championing modern communications tools, methods, and capabilities that advance the team's impact and reach.
- Collaborate with global communications partners to ensure strategic alignment, consistent messaging, and integrated campaign execution across markets and channels.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
