Corporate Communications Director

Salesforce•Chicago, IL

2d•$164,000 - $261,500•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. This role sits at the intersection of media strategy, executive influence, and earned creator programs - owning the infrastructure and playbooks that drive Salesforce's narrative from marquee events to always-on thought leadership. This is a hybrid role with three days in office each week.

Requirements

15+ years of corporate communications experience at a top-tier technology company, with a track record of leading high-impact media and thought leadership programs
Built communications programs from scratch - including narrative development, media strategy, and influencer infrastructure - that generate verifiable business outcomes
Deep expertise in crisis communications and managing sensitive, high-stakes scenarios under tight deadlines
Strong, established relationships with reporters at outlets like the Wall Street Journal, New York Times, Bloomberg, Fortune, and CNBC, and with creators across next-gen media platforms

Nice To Haves

Developed repeatable frameworks and playbooks that enable global teams to run always-on programs independently
Curious about and comfortable applying AI tools and emerging communications technology to your work
Experience bridging earned and paid influencer activation across a large, matrixed organization
Familiarity with B2B creator and podcast ecosystems and have a point of view on where next-gen media is heading

Responsibilities

Own integrated media strategy across marquee moments - including product launches, major events, and earnings cycles - developing the "big stories" framework and editorial relationships that drive tier-one coverage and measurable business outcomes
Build and lead earned influencer programs that cultivate authentic relationships with top B2B creators, podcasters, and next-gen media voices, and architect the infrastructure to scale those programs globally
Advise and prepare executive leadership for high-stakes media interactions, proactive risk mitigation, and complex, multi-stakeholder scenarios - turning difficult coverage into fair and favorable positioning
Connect thought leadership programs to product go-to-market moments, driving category creation, media amplification, and pipeline - not just awareness