Director, Corporate Applications

Alcami Corporation•Durham, NC

8d•Onsite

About The Position

The Director, Corporate Applications leads the performance, stability, support, and evolution of Alcami’s enterprise application landscape, including SAP S/4HANA, Salesforce, Blue Mountain RAM, and other corporate platforms. The role connects business stakeholders, IT leadership, and external partners to ensure systems support Laboratory Services, Manufacturing, Supply Chain, Quality, Finance, and Commercial functions. It reports directly to the Chief Information Officer (CIO) and helps execute the enterprise systems strategy while balancing operational excellence with technology initiatives. This leader combines hands-on execution with team leadership. The role calls for deep SAP experience, particularly in production or supply chain functional areas such as PP, and a working understanding of related capabilities including PP/DS, serialization, SD, FICO, MM, EWM, ABAP, and BTP. The Director also manages external partners and translates business priorities into scalable system solutions in a regulated, multi-site environment. This is a 100% on-site position with a first-shift schedule, Monday through Friday, 8:30 a.m. to 5:30 p.m. Travel to company locations is expected up to 20–25% as required. The work includes access to manufacturing and warehouse areas, where appropriate personal protective equipment may be required. The position has physical demands including frequent sitting, occasional standing and walking, and lifting or moving items up to 50 pounds on occasion.

Requirements

Bachelor's degree in business administration, information systems, computer science, or a related field.
10+ years of experience in enterprise applications, with a strong focus on SAP S/4HANA.
8+ years of people management experience.
Experience leading small teams supporting SAP and other corporate systems, such as Salesforce.
Hands-on SAP experience across functional areas such as Supply Chain, Manufacturing, Finance, or Quality.
Experience in a manufacturing environment; regulated-industry experience is preferred.
Working knowledge of SAP S/4HANA technical components, including ABAP, Business Technology Platform (BTP), and Fiori applications.
Experience managing AMS partners and third-party vendors.
Proven experience delivering operational support and system enhancements or projects.
Mastery in translating business processes into technical configurations.
Strong understanding of end-to-end business processes and system integration across SAP and non-SAP platforms.
Ability to translate business requirements into practical system solutions.
Hands-on leadership style with a strong execution focus.
Experience establishing governance for ticketing, enhancements, and change control.
Strong communication and stakeholder management skills across technical and business teams.
Ability to manage competing priorities in a fast-paced, multi-site environment.
Strong problem-solving and analytical capabilities, with a focus on continuous improvement.
Ability to meet the described physical demands and wear appropriate personal protective equipment when required.

Nice To Haves

Experience in a regulated industry such as pharmaceuticals, biotechnology, or CDMO.
SAP certification in Production Planning (PP), Quality Management (QM), or Extended Warehouse Management (EWM).
PMP certification.
SAP S/4HANA certifications.

Responsibilities

Own and manage the operational performance, stability, and support of corporate applications, including SAP S/4HANA, Salesforce, and related systems.
Translate IT and business priorities into executable delivery plans and implement approved initiatives across SAP, warehouse operations, manufacturing, and client-facing solutions.
Lead corporate technology programs and projects, including planning, execution, risk management, and stakeholder alignment.
Oversee project plans and workstreams for requirements gathering, design, configuration, testing, data migration, integrations, training, change management, and deployment.
Manage Application Managed Services (AMS) partners, including prioritization, capacity alignment, delivery quality, and budget control.
Oversee third-party development resources and ensure enhancements, integrations, and custom developments meet Alcami standards.
Establish and maintain intake, triage, and prioritization processes for incidents, enhancements, and project requests.
Lead, coach, and develop a small team of SAP and corporate application subject matter experts.
Partner with Supply Chain, Manufacturing, Finance, Quality, and Commercial leaders to align system capabilities with operational priorities.
Serve as the primary escalation point for critical application issues affecting business performance.
Ensure adherence to change control processes and validated system requirements while maintaining execution speed.
Partner with Master Data teams to improve data governance, process standardization, and reporting reliability.
Drive system adoption through training, communication, and continuous process improvement.
Maintain application controls, documentation, and procedures to support audit readiness and regulatory compliance.
Support regulatory inspections and client audits in partnership with Quality and Validation teams.
Monitor system performance, risks, and issues, and proactively resolve operational challenges.
Perform other duties as assigned.