Director, Contract Administration
About The Position
In this role, you will lead enterprise-wide contract administration operations, ensuring the accuracy, integrity, and accessibility of contract data, pricing, amendments, and related services. You will drive operational excellence through process optimization, quality standards, technology enhancements, and continuous improvement initiatives. You will collaborate with cross-functional leaders to resolve complex issues, align operational priorities with business objectives, and enhance the client experience. You will provide strategic leadership, develop talent, and foster a high-performing team focused on service delivery and organizational success.
Requirements
- Relevant degree preferred.
- 7 or more years of relevant experience required.
- Experience leading teams, developing talent, and managing operational performance.
- Strong knowledge of contract administration, pricing operations, data integrity, and process improvement.
- Experience implementing technology enhancements, automation, reporting solutions, and operational efficiencies.
- Demonstrated ability to develop and execute strategies that support business objectives and service excellence.
- Strong analytical, problem-solving, communication, and decision-making skills.
- Ability to collaborate across business functions, influence leaders, and resolve complex operational challenges.
- Experience establishing performance metrics, quality standards, and continuous improvement initiatives.
- Willingness to travel.
Responsibilities
- Oversee contract administration operations, including contract data management, pricing, amendments, extensions, and updates.
- Ensure the accuracy, integrity, and accessibility of contract information to support client and business needs.
- Establish and monitor quality controls, service standards, performance metrics, and operational processes.
- Collaborate with Sourcing, Legal, Technology, and business leaders to resolve complex issues and advance strategic initiatives.
- Drive process improvements, automation, reporting enhancements, and technology solutions to improve operational efficiency and client experience.
- Direct workload prioritization, resource planning, queue management, and service-level performance to meet business objectives.
- Provide leadership in resolving escalated contract interpretation, pricing, and data integrity issues.
- Lead, coach, and develop team members through performance management, training, and professional development.
- Develop and execute operational strategies that strengthen team capabilities, scalability, and continuous improvement.
- Present operational performance, emerging trends, risks, and strategic recommendations to senior leadership.
Benefits
- Comprehensive benefits plan
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
