Director, Content Engineering, MAI

Microsoft•Redmond, WA

2d•Hybrid

About The Position

The Director of Content leads the editorial direction, editorial operations and cross collaboration with our product and engineering teams to ensure the success and integrity of our content across Microsoft MAI surfaces. In this role, they aim to build experiences that inform and entertain while ensuring high-quality, timely delivery of AI-powered products across MAI Content. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Requirements

Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience.
3+ years people management experience.
Proven experience in driving editorial direction, strategy, and accuracy at scale.
Proven excellence in executing editorial judgment and leading editorial direction.

Nice To Haves

Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience.
Proven experience collaborating with product and technical engineering teams.
Experience building products for broad audiences at scale.
Solid communication and leadership experience.
Experience with GenAI content.

Responsibilities

Develop and implement quality guidelines and workflows for premium AI-powered content experiences across MAI surfaces.
Shape editorial guidelines and direction of our AI product experiences through a data driven content strategy and prompt-engineering guidance.
Execute established quality guidelines at scale in partnership with product and engineering teams.
Lead the development of large editorial projects – design, editorial, product experience – around key tentpole events like World Cup, Met Gala, F1 etc.
Oversee weekly, monthly, quarterly editorial planning across all surfaces.
Lead cross-functional projects with product, technical, and design teams, influencing scale and editorial outcomes.
Drive editorial judgment on nuanced topics, balancing creative, technical requirements, and business objectives.
Collaborate with Product and Engineering teams on model evaluation, prompt engineering, and strategic planning.
Make data informed decisions that meet audience, editorial, and business objectives.
Identify workflow improvements to enhance efficiency and product quality across editorial content product.
Work with the VP, Content on audience development, how to bring new and younger audiences into the MSN and Microsoft AI experiences.