Director - Content Engineering - CDH - Remote

Mayo ClinicRochester, MN
Remote

About The Position

The Director of Content Engineering leads the strategy, architecture, and delivery of enterprise-scale content platforms that power digital experiences across web, mobile, clinical, marketing, and knowledge channels. This role sits at the intersection of content, engineering, AI, and experience, ensuring content is modular, reusable, AI-ready, and delivered with high reliability and performance. This leader is accountable for transforming content from static assets into structured, intelligent, API-driven systems that scale across products, channels, and use cases.

Requirements

  • This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
  • Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Responsibilities

  • Define and own the long-term vision for content platforms (CMS, headless CMS, DAM, knowledge systems).
  • Drive adoption of headless, composable, API-first content architectures.
  • Ensure content models support omnichannel delivery, personalization, localization, and accessibility.
  • Establish standards for structured content, metadata, taxonomy, and semantic tagging.
  • Lead and scale a team of content platform engineers, technical architects, and platform leads.
  • Set engineering standards for reliability, performance, security, and scalability.
  • Partner with Platform, Identity, Search, Personalization, and AI teams to enable end-to-end experiences.
  • Oversee CI/CD pipelines, automation, and platform observability for content systems.
  • Enable AI-ready content through structured schemas, metadata enrichment, and governance.
  • Partner with AI/ML teams to support GenAI use cases such as: Intelligent search and recommendations, Content summarization and generation, Knowledge retrieval and conversational experiences.
  • Ensure responsible AI usage with guardrails, provenance, and human-in-the-loop workflows.
  • Ensure content platforms meet regulatory, security, and privacy requirements.
  • Drive accessibility (WCAG), localization, and content lifecycle governance.
  • Define roles, workflows, and approval models across decentralized teams.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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