Director, Consult Partner - Life & Specialty Insurance

Kyndryl•New York, NY

1d•Remote

About The Position

Kyndryl Consult is the fastest-growing business within the organization and instrumental to the company's strategic growth objectives. As a Consult Partner, you will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and creating strategic change agendas within Kyndryl's largest accounts across the C-suite — spanning the intersection of complex business and IT transformation. We are hiring a Consult Partner to drive meaningful growth within an existing portfolio of insurance accounts. These accounts have foundational relationships in place but represent significant white space — limited Kyndryl footprint with substantial runway for expansion. This is a hunter-farmer hybrid role for someone who thrives in building from a base, not inheriting a mature book of business. You will own, run, and grow a targeted set of accounts — focusing your energy where you have the greatest right to win and where clients have an immediate need to modernize mission-critical business lines through AI-driven transformation.

Requirements

Deep expertise in the Life Insurance and Annuities sector, including carriers and distribution ecosystems
Strong understanding of policy administration systems (PAS) and the surrounding technology landscape (billing, claims, CRM, data, actuarial platforms)
Familiarity with leading core platforms (e.g., Vantage, FAST, ALIP, Sapiens, etc.) and modernization programs
Proven track record of originating, shaping, and closing both complex and straightforward transformation deals within Life Insurance
Ability to engage C-suite and senior business/technology stakeholders to identify opportunities and drive pipeline growth
Skilled at translating business challenges into technology-led solutions that deliver measurable value
Acts as a trusted advisor, guiding clients on modernization strategies while aligning solutions to business priorities
Deep understanding of the end-to-end life insurance value chain, including: Underwriting and new business, Policy administration and servicing, Actuarial modeling, valuation, and risk management, Finance, reporting, and regulatory operations
Ability to credibly engage actuarial, underwriting, and finance stakeholders, translating between technical, actuarial, and business perspectives to shape and sell solutions
Ability to position and sell modernization of legacy PAS environments, including: Cloud and platform transformation, Data and analytics enablement, Intelligent automation and AI
Ability to sell and articulate AI-driven transformation, including: Use of AI/GenAI to enhance underwriting, actuarial insights, and customer lifecycle management, Application of Agentic AI to streamline policy administration and enterprise workflows
Clearly connects solutions to business outcomes, such as: Faster underwriting and improved risk selection, Enhanced actuarial insight and financial forecasting, Improved customer and agent experience, Reduced operating costs and increased efficiency
Established relationships across Life Insurance carriers and ecosystem partners in the Northeast
Recognized as a strategic seller and advisor to both business and technology leaders, including actuarial, finance, and underwriting functions
Proven, repeatable track record of owning, growing, and expanding accounts from a small base into significant revenue relationships
Demonstrated ability to operate in white space — building relationships and pipeline in markets where infrastructure and brand recognition are still developing
Experience in a hunter-farmer hybrid capacity with measurable outcomes in both account expansion and new logo development
Comfort engaging at the CXO level with credibility, gravitas, and the ability to advise on both business strategy and technology transformation
Familiarity with AI-driven transformation use cases and the ability to articulate their value to insurance sector executives
Existing market relationships that accelerate time-to-trust with target accounts
You have a growth mindset; keen to drive your own personal and professional development.
You are customer-focused – someone who prioritizes customer success in their work.
You’re open and borderless – naturally inclusive in how you work with others.

Responsibilities

Inherit a small portfolio of insurance accounts with existing paperwork and base-level traction — then grow them into sizable, meaningful revenue relationships
Operate with a hunter-farmer mindset: open new doors within existing accounts while identifying and converting net-new opportunities
Focus growth where you have the greatest right to win, prioritizing clients with immediate AI transformation needs and mission-critical modernization agendas
Support the identification, pursuit, and conversion of a pipeline of opportunities; manage scoping, fee negotiation, and risk across engagements
Build and maintain deep relationships with client CXOs and senior executives — becoming a trusted advisor and the go-to person for strategic technology decisions
Lead C-level client interactions and consulting initiatives, delivering high-quality outcomes alongside senior stakeholders
Drive client satisfaction as measured by Net Promoter Score (NPS) and secure client references for expanded engagement
Drive significant financial outcomes through signings, revenue targets, and backlog growth
Ensure sustained profitability, managing margin expectations across engagements
Achieve individual and team utilization targets while maintaining delivery excellence
Lead multi-disciplinary teams through complex consulting engagements, fostering a culture of curiosity, innovation, and continuous development
Utilize insurance industry and technology expertise to shape Kyndryl's strategic initiatives and align with the company's broader vision
Drive external eminence — developing thought leadership, intellectual capital, and a strong personal and organizational brand in the market