Director, Compliance Operations

GSK • Philadelphia, PA

2d

About The Position

The Director, Compliance Operations leads and operationally runs the Compliance Operations function within GSK’s Risk Operations Centre. The role directs the team responsible for GSK’s IT control SOX testing and compliance, License Compliance and Software Asset Management, and compliance consulting and assurance for the Technology organisation across Privacy, Sanctions, and Anti-Bribery and Corruption requirements.

The role also performs Business Operations for the Technology Risk and Compliance organisation, including management of budget and finances, headcount, annual goals and objectives, culture and engagement, and special projects. It is accountable for the operational effectiveness and efficiency of these services and for driving continuous improvement and intelligent automation.

Compliance Operations runs GSK’s SOX ITGC testing programme, owns License Compliance and Software Asset Management, advises and provides assurance to Technology on compliance requirements, and handles business operations for the wider Technology Risk and Compliance organisation. The Director represents the function in cross-functional risk and compliance governance forums and leads responsible use of approved AI tools.

Requirements

• Bachelor’s degree.
• Experience in Sarbanes-Oxley (SOX) compliance, information technology audit, or control testing.
• Experience applying SOX IT general controls frameworks and evidence standards.
• Experience in software asset management and license compliance.
• Experience managing compliance operations with end-to-end ownership of a capability.
• Experience leading and developing teams and managing budgets and headcount.
• Experience managing organisational goal-setting, performance tracking, culture, or engagement processes.
• Experience influencing and communicating with senior stakeholders.

Nice To Haves

• Experience with Privacy, Sanctions, or Anti-Bribery and Corruption compliance.
• Working knowledge of software asset management tools and license management practices.
• Experience with GRC tooling such as ServiceNow.
• Experience managing budgets and financial planning for a technology function.
• Relevant certification such as CISA, CPA, CIA, CRISC, or a compliance-specific certification (e.g., CCEP).
• Experience in pharmaceutical, life sciences, or another highly regulated industry.

Responsibilities

• Own GSK’s IT control SOX testing programme, including scope, test plans, sampling, execution, and evidence that meets external auditor standards.
• Track SOX control deficiencies and management action plans for GSK’s technology environment through to closure.
• Own GSK’s License Compliance and Software Asset Management programme, ensuring the software estate is accurately inventoried, licensed, and compliant.
• Provide compliance consulting and assurance to the Technology organisation across Privacy, Sanctions, and Anti-Bribery and Corruption requirements, partnering with Privacy, Legal, and Ethics & Compliance teams.
• Manage the Technology Risk and Compliance organisation’s business operations, including budget, finances, and headcount planning.
• Drive the annual goals and objectives process across Technology Risk and Compliance, including tracking and completion.
• Lead culture-building and engagement activities across Technology Risk and Compliance.
• Undertake special projects on behalf of the VP, Technology Risk and Compliance.
• Set, monitor, and report KPIs for Compliance Operations process effectiveness and efficiency, applying Lean Six Sigma methods to drive measurable improvement.
• Sponsor and prioritise the roadmap for AI agents and intelligent automation to improve team process efficiency and effectiveness.
• Serve as the function’s escalation point with Cyber Security Office and global GRC stakeholders, representing Compliance Operations in cross-functional risk and compliance governance forums.
• Lead the team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and following GSK’s Responsible AI, privacy, and security requirements.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver/parental and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director