Director, Competitor & Market Intelligence

Cisco•Research Triangle Park, NC

2d•$200,600 - $258,400

About The Position

The Director, Competitor & Market Intelligence leads Cisco’s intelligence function from a chief-economist and customer-centric perspective, managing a team of analysts who deliver granular, country-level market and competitive intelligence. The role establishes a forward-looking view of Cisco’s market size, market share, and competitor presence using primary research, customer insights, and macroeconomic modeling. Its insights inform global sales strategy, investment decisions, and resource allocation. The position sits within Cisco GTM Acceleration, part of the Global Sales Organization. This global team combines sales strategy, analytics, and transformation expertise and works with regional, specialist, and partner sales organizations to identify growth opportunities and turn insights into action. The Director ensures intelligence reflects shifts in the global economy, customer behavior, technology markets, and competitive dynamics.

Requirements

Bachelor’s degree in Economics, Business, Finance, Statistics, or a related field.
10 or more years of experience in market intelligence, competitive intelligence, or corporate strategy, with a strong background in macroeconomic analysis and customer behavior insights.
5 or more years of experience at an IT industry analyst or research firm.
Proven record of designing and building credible market-tracking models using data-driven economic modeling and primary and secondary research methods.
5 or more years of experience leading and developing analyst or researcher teams, including global or distributed teams.

Nice To Haves

MBA or advanced degree.
Experience at a leading networking or enterprise technology company.
Excellent communication and storytelling skills, including the ability to translate complex macroeconomic trends and customer data into clear executive-level recommendations.
Ability to work across regions, functions, and sales organizations in a fast-paced, matrixed environment.

Responsibilities

Lead, mentor, and develop a global team of competitive and market intelligence analysts focused on country-level intelligence and macroeconomic tracking.
Set the strategy, priorities, and roadmap for the competitor and market intelligence function, aligning its work with sales leadership needs and comprehensive macroeconomic shifts.
Build an understanding of Cisco’s core and adjacent technology markets by country, incorporating macroeconomic indicators, IT spending trends, market size and share, disruptive innovations, and regulatory environments.
Track Cisco and competitor market share by country using secondary research, industry analyst reports, and macroeconomic forecasting models.
Design and conduct primary research, including customer feedback, surveys, interviews, and channel partner insights, to validate customer behavior and measure market share by country.
Synthesize macroeconomic data, customer insights, and market analytics into actionable recommendations for senior sales leaders and executives.
Partner with regional, specialist, and partner sales organizations and cross-functional teams to incorporate intelligence into planning, investment, and go-to-market decisions.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays and a floating holiday for non-exempt employees
Birthday day off, year-end holiday shutdown, and personal wellness days
Paid vacation or flexible vacation time off, depending on employee classification
Paid sick time
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses for eligible non-sales roles
Performance-based incentive pay for employees on sales plans
Potential Cisco restricted stock unit grants