Director, Competitor & Market Intelligence

Cisco•Rtp, NC

1d•$200,600 - $258,400

About The Position

The Director, Competitor & Market Intelligence leads Cisco’s always-on intelligence function, bringing a chief-economist and customer-centric perspective to the company’s global sales go-to-market strategy. The role manages a team of analysts delivering granular, country-level intelligence and develops a forward-looking view of Cisco’s market size, market share, and competitor presence through primary research, customer insights, and macroeconomic modeling. The role’s findings inform global sales strategy, investment decisions, and resource allocation. The position sits within Cisco’s Global Sales Organization, on the GTM Acceleration team, which partners with regional, specialist, and partner sales organizations to turn insight into action. The Director sets the intelligence function’s strategy and priorities, builds understanding of Cisco’s core and adjacent technology markets by country, tracks Cisco and competitors, conducts primary research, and translates market and economic analysis into recommendations for senior sales leaders and executives.

Requirements

Bachelor’s degree in Economics, Business, Finance, Statistics, or a related field.
10+ years of experience in market intelligence, competitive intelligence, or corporate strategy, with a strong background in macroeconomic analysis and customer behavior insights.
5+ years of experience at an IT industry analyst or research firm.
Proven record of designing and building credible market-tracking models using data-driven economic modeling and primary and secondary research methods.
5+ years of experience leading and developing analyst or research teams, including global or distributed teams.

Nice To Haves

MBA or advanced degree.
Experience at a leading networking or enterprise technology company.
Excellent communication and storytelling skills, including the ability to translate complex macroeconomic trends and customer data into clear, executive-level recommendations.
Demonstrated ability to work across regions, functions, and sales organizations in a fast-paced, matrixed environment.

Responsibilities

Lead, mentor, and develop a global team of competitive and market intelligence analysts focused on country-level intelligence and macroeconomic tracking.
Set the strategy, priorities, and roadmap for the competitor and market intelligence function, aligning its work with sales leadership needs and macroeconomic shifts.
Develop a deep understanding of Cisco’s core and adjacent technology markets by country, incorporating macroeconomic indicators, IT spending trends, market size and share, disruptive innovations, and regulatory environments.
Track Cisco’s and competitors’ market share by country using secondary research, industry analyst reports, and macroeconomic forecasting models.
Design and conduct primary research, integrating customer feedback, surveys, interviews, and channel partner insights to validate customer behavior and measure market share by country.
Synthesize macroeconomic data, customer insights, and market analytics into actionable recommendations for senior sales leaders and executives.
Partner with regional, specialist, and partner sales organizations and cross-functional teams to incorporate macroeconomic and customer-driven intelligence into planning, investment, and go-to-market decisions.

Benefits

Medical, dental, and vision insurance (subject to plan eligibility rules).
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays and a floating holiday for non-exempt employees.
Paid birthday day off, year-end holiday shutdown, and personal wellness days.
Paid vacation or an exempt flexible vacation time-off program, depending on employee classification and subject to applicable policies.
Paid sick time.
Additional paid time away may be requested for critical or emergency family issues.
Optional paid volunteer days.
Annual bonuses for eligible non-sales roles, subject to Cisco policies.
Sales-plan incentive pay for eligible employees.
Employees may be eligible for Cisco restricted stock unit grants, subject to vesting conditions.