Director, Community Operations

Haisla NationKitimat, BC
$109,000 - $134,000

About The Position

Reporting to the Executive Director, Infrastructure and Facilities, the Director, Community Operations has strategic and operational responsibility for the Haisla Nation Council’s Community Operations department, including Public Works and Infrastructure and Safety and Security. Within this department, the Director is responsible for planning, developing, managing, and maintaining projects that meet the diverse needs of the community while respecting cultural values, promoting social inclusion, and empowering individuals and families to thrive. The Director, Community Operations, guided by the Haisla Nation Council’s mission and the Executive Director, Infrastructure and Facilities, will influence the strategic direction of the department. Working closely with a wide variety of internal and external partners, the Director, Community Operations must consistently connect with colleagues and members to ensure they are accurately representing the Nation’s vision, beliefs, and ideals. The Director, Community Operations is responsible for the leadership, management, and supervision of the Manager, Public Works and Infrastructure and Manager, Safety and Security.

Requirements

  • Bachelor’s degree in a related field, or an equivalent combination of training and experience.
  • 7 to 10 years of experience providing organizational and operational leadership, particularly as it relates to community infrastructure.
  • Ability to set goals and develop a strategic plan and shared vision for the department.
  • Ability to provide strategic direction and leadership to direct reports and ongoing support for their performance and development.
  • Strong proficiency in using Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong organizational and time management skills with an attention to detail.
  • Strong interpersonal, communication, and presentation skills with the ability to professionally connect with and influence a diverse group of individuals.
  • Strong leadership skills with the ability to lead projects and work with diverse individuals to identify issues, design solutions, and evaluate results.
  • Strong people leadership skills, including experience with building and leading high-performing teams.
  • Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).

Nice To Haves

  • Experience working for a band government or Indigenous organization is an asset.

Responsibilities

  • Strategic Leadership: The Director, Community Operations collaborates with the Executive Director, Infrastructure and Facilities to develop the strategic and operational plans for the Community Operations department in alignment with organization-wide objectives.
  • Departmental Leadership: The Director, Community Operations oversees and manages the strategic operations of the Community Operations department.
  • Financial & Risk Management: The Director, Community Operations develops and oversees the department’s budgets, ensuring sound financial management, while also minimizing any risk to the Haisla Nation Council.
  • People Leadership: The Director, Community Operations supports the capacity and capability of their direct reports, including their professional development. The Director, Community Operations is a resource and mentor to the team, providing guidance and direction on risks, issues, or problems to ensure services achieve intended benefits and meet expectations.

Benefits

  • Extended health and dental coverage
  • Pension matching up to 5.5%
  • 10 days of standard vacation
  • 5 days of paid self-care days
  • 10 days of paid sick leave
  • 10 paid days during the Christmas office closure
  • 5 paid days of other leave for personal matters (e.g., medical appointments or household emergencies)
  • Professional development and training opportunities
  • Employee assistance program (EAP)
  • Cultural leave and wellness initiatives
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