Director of Community Operations

52TEN • Scottsdale, AZ

3d • $140,000 - $165,001 • Remote

About The Position

The Director of Community Operations is responsible for the overall performance, scalability, and day-to-day execution of 52TEN’s growing portfolio of manufactured housing communities. This leader manages a team of Regional Community Managers who oversee several communities and their on-site teams. In the first 12–18 months, the primary focus will be building and strengthening the property operations division—refining systems, coaching teams, and ensuring operational consistency across the portfolio. As the company continues to grow, adding communities and scaling from 20 to 75 team members over the next three years, this role will evolve to become increasingly strategic, with greater emphasis on infrastructure development, cross-functional leadership, and long-term portfolio optimization. Success in this is defined by growing property-level NOI, executing CapEx plans with excellence, developing operational talent, and building the foundation for scalable, high-performing operations—all while staying aligned with 52TEN’s values and culture.

Requirements

• 10+ years of strategic and tactical leadership experience in manufactured housing operations, with a strong track record of driving performance, scaling teams, and leading through growth and change.
• Strong leadership and coaching experience with direct responsibility for managers and remote teams
• Solid financial acumen with responsibility for property-level and regional budgets, forecasting, and CapEx
• Track record of building scalable systems, improving team performance, and implementing new technology
• Excellent communication, judgment, and follow-through
• Self-driven, resourceful, and comfortable working in a growing, entrepreneurial business
• Ability to travel 25–30% to properties in multiple states

Nice To Haves

• Deep understanding of Rent Manager or similar property management software
• A passion for growing people and improving operations through culture, clarity, and systems
• Values alignment with 52TEN and long-term interest in helping build the company from the inside out

Responsibilities

• Portfolio Operations Oversight: Lead national community operations with oversight of performance, site execution, and consistent adherence to company standards.
• Financial Management & Forecasting: Manage all financial aspects of operations including budgeting, forecasting, variance reporting, and alignment with long-term strategy.
• Acquisition Due Diligence & Integration: Support the acquisitions process by evaluating new properties, planning integrations, and leading post-close operational transitions.
• Systems & Processes Leadership: Develop and standardize SOPs, implement scalable tools, and drive operational consistency with flexibility for regional nuances.
• Resident Experience & Community Outcomes: Enhance the resident experience by setting standards for service, responsiveness, communication, and community presentation.

Benefits

• Competitive Compensation: Strong salary ($140K-$165K DOE), annual raises, and performance-based bonuses
• Tools & Support: Leading software, a capable team, and access to decision-makers
• Flexibility: Remote role with flexibility, unlimited PTO, and understanding of personal priorities
• Long-Term Opportunity: A growing company with room to evolve and promote from within

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed