Director, Commercial Transformation
About The Position
The Director, Commercial Transformation is a key role within Vertex’s Commercial Transformation Office, responsible for improving the company’s commercial capabilities, operating models, and processes. Reporting to the Transformation Office Lead, the Director executes complex transformation programs, develops forward-looking assessments of commercial capability needs, and responds to gaps or opportunities requiring immediate remediation. The role assesses, diagnoses, and recommends how transformation initiatives should be resourced, executed, and deployed across the organization. The Director advises senior commercial and enterprise leaders, leads initiatives from business case through delivery, and works across functions to understand end-user impact and organizational readiness for change. The role also supports governance and timely decision-making, partners with DTE on technology and AI adoption, and works with Finance on investment assumptions and benefit validation. It monitors adoption and business impact after implementation and drives corrective action when outcomes fall short of expectations.
Requirements
- Bachelor's degree in a relevant field.
- Typically 10 years of relevant biotech or pharmaceutical commercial experience.
- Strong analytical skills, including the ability to assess data and identify the core of an issue or opportunity.
- Experience building business cases or conducting strategic analyses to inform senior decision-making.
- Strong financial acumen or experience partnering with Finance on ROI analysis, cost-benefit analysis, and value realization.
- Superior cross-functional collaboration and influencing skills, with the ability to inspire and motivate teams.
- Ability to work in ambiguity, take initiative, and navigate sensitive topics with multiple stakeholders.
- Strong project management capability and the ability to navigate a fast-paced environment, adapt, and take smart risks.
Nice To Haves
- Pharma or biotech industry experience, preferably with commercialization experience in global, regional, or market-specific roles.
- Experience with branded drug products, management consulting, corporate strategy, change management, or organizational transformation.
- Passion for technology and creative problem-solving to direct the development or adoption of innovative solutions.
Responsibilities
- Advise senior commercial and enterprise leaders on transformation opportunities and priorities.
- Ensure transformation initiatives have a clear diagnosis, business case, and benefit-realization plan.
- Lead transformation initiatives from start to finish, including securing budget, building cross-functional connectivity, and delivering the work.
- Partner with cross-functional teams to understand end-user impacts and organizational capacity for change.
- Prepare content for governance forums to support effective, timely decision-making and communicate progress to senior leadership.
- Respond proactively to changes in the external marketplace and the scaling internal organization.
- Set clear and challenging goals for transformation initiatives and remain accountable for driving results.
- Partner with DTE to leverage technology, advance AI adoption, and influence ways of working and commercializing Vertex medicines.
- Partner with Finance to establish investment assumptions and validate benefits.
- Communicate the transformation story clearly and engagingly to different audiences.
- Monitor adoption and business impact after implementation and ensure corrective actions are taken when outcomes do not meet expectations.
Benefits
- Annual bonus eligibility.
- Annual equity awards.
- Medical, dental, and vision benefits.
- Generous paid time off, including a week-long company shutdown in the summer and winter.
- Educational assistance programs, including student loan repayment.
- Commuting subsidy.
- Matching charitable donations.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Director
