About The Position

The Director, Commercial Operations & Enterprise Accounts is a senior commercial leader responsible for designing and executing the company’s enterprise go-to-market engine. This role integrates enterprise business development, channel strategy, and revenue operations into a unified, data-driven system that drives predictable, scalable revenue growth. Reporting to the Vice President Commercial, this leader will operate as a strategic partner to commercial leadership, translating growth strategy into execution across sales, marketing, and customer success. This role carries enterprise-wide influence, leads cross-functional initiatives, and is accountable for delivering measurable commercial outcomes aligned to near and long-term objectives.

Requirements

  • 10+ years of experience across enterprise sales, business development, channel management, and sales/revenue operations
  • Proven track record driving revenue growth and scaling commercial systems
  • Experience leading cross-functional teams in a matrixed environment
  • Strong analytical and data-driven decision-making capability

Nice To Haves

  • Experience integrating sales, marketing, and customer success into a unified revenue model
  • Familiarity with CRM platforms (e.g., Salesforce), analytics tools, and AI applications in commercial workflows
  • Experience in industrial, B2B, or technology-enabled solutions environments
  • MBA or equivalent advanced business experience

Responsibilities

  • Define and execute enterprise account growth strategies, including new logo acquisition and strategic expansion within key accounts
  • Lead and scale enterprise business development teams, driving pipeline creation in priority verticals
  • Identify new markets, partnerships, and routes-to-market to accelerate long-term growth
  • Align enterprise strategy with corporate policy deployment and growth objectives
  • Own enterprise channel strategy (distributors, partners, national accounts)
  • Design scalable channel frameworks to drive revenue growth, coverage, and customer penetration
  • Establish governance, performance metrics, and incentives to optimize channel contribution
  • Partner cross-functionally to align channel strategy with product, pricing, and customer needs
  • Build and lead a unified revenue operations capability spanning: Pipeline management, Forecasting & analytics, Territory planning & account segmentation, Sales process and productivity
  • Deliver accurate forecasting, performance insights, and operational rigor to improve decision-making
  • Design and implement scalable systems, tools, and processes that improve sales effectiveness, being a visible champion and change agent for AI solutions
  • Apply FBS principles to drive continuous improvement, standard work, and operating discipline across the commercial teams
  • Lead kaizen initiatives to improve commercial processes, data accuracy, and execution speed
  • Establish operating rhythms (daily/weekly/monthly) tied to performance metrics and accountability
  • Act as a change agent, embedding data-driven decision-making and operational excellence across the organization
  • Partner with Sales, Marketing, Customer Success, Product, and Finance leaders to align strategy and execution
  • Act as a trusted advisor to senior leadership on growth strategy, performance, and investment prioritization
  • Influence decisions across a matrixed organization with high executive visibility
  • Build, lead, and develop high-performing teams across: Enterprise business development, Channel management, Sales / revenue operations
  • Establish clear goals, accountability, and performance management frameworks
  • Develop next-generation commercial leaders aligned to Fortive leadership expectations
  • Drive a culture of ownership, continuous improvement, and results
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