Director, Commercial Lines Corporate Underwriting

SGI • Toronto, ON

1d • CA$122,139 - CA$162,859 • Hybrid

About The Position

Responsible for leading the development of auto and property underwriting governance, process, standards, reporting and monitoring across SGI CANADA and regions. Leads team to research, define and implement best practices and risk appetite for SGI CANADA which will support corporate priorities of operational excellence and sustainable growth while maintaining a global view in the process design, monitoring and governance of underwriting and an integrated view with product management.

Requirements

• Four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business, Mathematics & Applied Science or Social Services.
• Ten years’ experience comprised of six years leadership experience and four years’ experience in a technical insurance, statistical, actuarial, or finance position.
• Knowledge of applicable lines of insurance.
• Knowledge of the principles and practices of insurance.
• Knowledge of the insurance market.
• Knowledge of statistical models and their application.
• Knowledge of organizational units and how they interact to support the Corporation’s operations.
• Knowledge of project management methodologies.
• Ability to develop clear and concise business cases and strategy proposals.
• Ability to apply analytical information and drive business value.
• Ability to analyze and interpret financial statements and reports.
• Ability to analyze and research problems or opportunities until resolved.

Responsibilities

• Facilitates continuous review and reporting of underwriting processes and procedures for SGI CANADA and regions for efficiency, quality, and compliance to determine areas for optimization and opportunities for further automation.
• Leads in the establishment, monitoring and review of underwriter performance standards and defines when front line intervention is necessary.
• Develops and ensures consistency in common processes, practices and training for auto or property lines underwriting.
• Oversees analysis to determine which risks (customers) are automated, which are referred to underwriting and which risks (customers) are not accepted and communicating these criteria to brokers.
• Segment identification and risk appetite to identify the areas and reasons for current success and research new opportunities for growth.
• Identifies and addresses gaps such as approach to segment expertise, training, and portfolio underwriting.
• Oversees the routine monitoring of metrics such as success, decline and loss ratios by broker and class to provide feedback to front line underwriters and business development.
• Defines and develops tools and reporting to support frontline underwriters in portfolio underwriting.
• Leads in the development and delivery of training for front line underwriters on the unique aspects of the regional markets.
• Monitors and maintains knowledge of industry trends, developments, and regulatory changes.
• Gathers, assesses, and communicates market intelligence to internal stakeholders, including Product Management, Business Development, Customer and Marketing Strategy, and Claims.
• Leads in the development and execution of a national corporate and regional underwriting strategy for auto or property that is aligned with national objectives and corporate priorities.
• Leads in the evaluation of emerging risks to define and review risk appetite for auto or property lines.
• Ensures the underwriting program and guidelines align with established corporate and department risk appetite and accuracy of rating model.
• Leads team to research, define, implement, and monitor best practices in auto or property underwriting and maintain standards in an evolving industry.
• Audits best practices and processes along with reporting and monitoring on the impact of key decisions.
• Leads the research, development and monitoring of underwriting rules and guidelines for SGI CANADA front line underwriters to follow.
• Provides guidance and support on key underwriting and growth initiatives such as auto or property reinvention.
• Works with brokers and other areas to identify customer gaps and needs, conduct analysis and determine action required (i.e. stop gap measure or routine product reviews).
• Collaborates with Product Management to ensure products/coverages are developed in alignment with the defined risk appetite and corporate strategies and ensures alignment between the strategy, product, and front-line underwriting.
• Liaises with Product Management, Operations and Actuarial to ensure that underwriting practices and product pricing achieve an appropriate balance between profitability and growth while adhering to defined best practices and risk appetite for SGI CANADA.
• Liaises with other insurance companies’ product/customer leaders and industry contacts.
• Builds a high performing workforce by actively leading human resource activities.
• Ensures development of divisional succession plans.
• Builds a culture of leadership and accountability to effectively deliver on strategic and corporate strategies, ensuring integration with employee performance development and career plans.
• Drives performance through team members and is committed to leadership development across the company, supporting employees and workforce readiness through mentoring, training, and developmental opportunities.
• Ensures programs and policies are in alignment with corporate, strategic, and divisional strategies.
• Manages risk in area of authority.
• Prepares, reviews, manages and/or approves departmental/divisional budgets.
• Prepares decision requests, decision and/or information items and/or SGI board items.
• Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility, including development, implementation and managing of program components specific to departmental health and safety requirements.
• Makes decisions for departmental operations that are efficient, effective and in alignment with strategic direction and priorities.
• Ensures department and program policies, procedures and guidelines comply with applicable federal and provincial legislation and regulations; implements and evaluates changes to legislation and regulations in area of authority.
• Establishes and maintains an effective system of internal controls to support reliable financial reporting and compliance in accordance with applicable laws and regulations within the span of control, and communicates the importance of internal controls to staff.

Benefits

• competitive pay
• great benefits, perks and options to balance work and everything else life sends their way
• support education, accreditation and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Director