Underwriting Assistant, Commercial Lines

HUB InternationalOakville, ON
CA$40,000 - CA$45,000Hybrid

About The Position

We are seeking a detail-oriented and client-focused Underwriting Assistant to support our Commercial Realty Program team. This role is responsible for providing underwriting and administrative support for a portfolio of commercial realty business, including new business, renewals, endorsements, and broker/client service activities. The successful candidate will work closely with underwriters, brokers, and internal teams to support efficient policy processing, maintain accurate documentation, and deliver high-quality service to commercial realty clients across Canada.

Requirements

  • 1–3 years of insurance industry experience, preferably in underwriting support, commercial lines, policy administration, or brokerage operations.
  • Strong administrative and organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities and deadlines in a high-volume environment.
  • Excellent written and verbal communication skills.
  • Strong customer service orientation and relationship management skills.
  • Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems.

Nice To Haves

  • Experience supporting commercial property or realty portfolios is considered an asset.

Responsibilities

  • Support underwriters with new business submissions, renewals, endorsements, and policy changes for commercial realty accounts.
  • Review submissions for completeness, obtain outstanding documentation, and maintain accurate underwriting files and policy records.
  • Prepare policy documentation, endorsements, and related underwriting correspondence.
  • Assist with quoting, rating, policy issuance, and file preparation in accordance with underwriting guidelines and service standards.
  • Respond to broker, and internal inquiries regarding policy status, documentation, and underwriting requirements.
  • Coordinate with insurers, brokers, and internal departments to support efficient service delivery and issue resolution.
  • Monitor renewals, follow-up activities, and outstanding requirements to ensure timelines and service standards are met.
  • Support reporting, workflow management, and process improvement initiatives while ensuring compliance with internal procedures and regulatory requirements.

Benefits

  • Flexible working arrangements
  • Generous time-off policies
  • HUB-sponsored training programs
  • Tuition reimbursement
  • Reimbursements for professional licensing and membership fees
  • Special discounts on events, travel, accommodations, and personal home & auto insurance
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses
  • Commissions for some positions
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