Director Commercial Development, DPS

Lonza•Portsmouth, NH

4d•$163,000 - $265,000•Remote

About The Position

The Director, Commercial Development will lead the development and commercialization of targeted business strategies, differentiated service offerings, and operational pricing models to support the expansion of the Integrated Biologics Platform. Ensure the platform consistently delivers sustainable sales growth and meets profitability objectives in alignment with long-term strategic goals.

Requirements

A Bachelor's degree or higher-level degree, preferably in a life science- related field.
Significant experience generating business strategies
Strong technical and commercial international background with business experience in the pharmaceutical supply industry, including experience of contract terminology and negotiation.
Knowledge across mammalian development/IND requirements and CMC activities/commercial launch and long-term supply.
Collaborative by nature, with strong written and verbal communication skills to work effectively across teams.
Customer-focused, with strong interpersonal awareness and a proactive approach to understanding and meeting customer needs
Ability to travel on occasion, up to 20% average.

Responsibilities

Support the development of business offerings (new and optimized) and business model strategies through understanding of the market, customer needs, and competition.
Support the launch of offerings to commercial teams in alignment with strategic marketing, including assisting with trainings and participating in customer discussions and negotiations.
Actively contribute to the development of the commercial strategic plans to help achieve business growth goals.
Provide input to the long-range asset optimization plan to support commercial and operational alignment.
Communicate the commercial strategy internally.
Focus on customer relationship management by supporting the sales team during proposals, contract negotiations, and governance (e.g., JSCs).
Demonstrate solid scientific understanding of Biopharma and CDMO market trends.
Supports preparations for key conferences and customer-specific events.
Define pricing and contract framework development for individual programs and assists sales during negotiations.
Support customer satisfaction efforts in collaboration with PM and Sales, helping track and follow up on customer needs and feedback.
Contribute to competitor intelligence by tracking customer feedback, competitor offerings, and market changes in collaboration with Strategic Marketing and Market Intelligence.