Director, Clover Engineering Programs

Fiserv • Sunnyvale, CA

1d

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Director, Clover Engineering Programs Overview We're seeking a dynamic and highly organized individual to fill the dual role of Director of Engineering Program Management (TPM) . This unique position requires a blend of technical expertise, strategic leadership, and exceptional operational skills. The ideal candidate will be a force multiplier, enabling the Head of Technology to focus on long-term strategy and innovation while ensuring the smooth execution of critical initiatives across the organization. You'll be the bridge between the Head of Technology 's vision and the day-to-day operations of the engineering organization.

Requirements

• Minimum 10+ years of experience in technology, with at least 5 years in a leadership role as a Technical Program Manager, Engineering Manager, or similar.
• Deep understanding of software development lifecycle (SDLC), agile methodologies, and project management tools.
• Exceptional communication skills, both written and verbal, with the ability to influence and build relationships at all levels.
• Strong analytical and problem-solving abilities, with a track record of driving complex projects to successful completion.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Nice To Haves

• Proven experience in a Chief of Staff or similar strategic support role is highly preferred.
• A master's degree is a plus.

Responsibilities

• Lead and mentor a team of Technical Program Managers to drive complex, cross-functional programs from conception to launch.
• Establish and refine TPM best practices, processes, and frameworks to improve predictability, quality, and velocity of engineering projects.
• Partner with Engineering, Release, Infrastructure teams to define project scope, objectives, and success criteria.
• Proactively identify and mitigate risks, dependencies, and roadblocks, ensuring timely delivery of key initiatives.
• Communicate program status and performance to executive leadership and key stakeholders.
• Act as a strategic advisor to the Head of Technology, providing data-driven insights and recommendations on critical business and technical decisions.
• Manage the CTO's priorities and schedule, ensuring their time is effectively allocated to strategic initiatives.
• Prepare and facilitate key meetings, including executive reviews, all-hands meetings, and board presentations.
• Drive and track key strategic initiatives for the CTO, ensuring accountability and progress across the organization.
• Serve as a central point of contact for internal and external stakeholders, handling communications on behalf of the Head Of Technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Director