Director Clinical Operations - RNI

WVU Medicine•Institute, WI

17h

About The Position

Oversees operations and direction of assigned service lines. The Director is responsible for strategic planning, program development, and ensuring that policies, protocols, service levels, and quality meet or exceed established clinical standards set by University Health Associates, West Virginia University, WVU Foundation, Inc., WVU Research Corporation, and West Virginia University Hospitals, Inc. The position facilitates the mission of the Executive Chairs. The role directly manages clinical operations in assigned areas and works with executive leadership to develop strategic plans, identify necessary resources, and coordinate resource provision with leaders across WVU and WVUHC. It oversees patient-care delivery, employee hiring and performance management, staff development, service-line goals, collaborative relationships, outreach and marketing support, community and hospital representation, clinic space and equipment, and communication of organizational goals and guidelines. This position is scheduled for 40 hours per week and is classified as exempt. The work location listed is 33 Medical Center Drive, Morgantown, West Virginia.

Requirements

Bachelor’s degree in Business, Healthcare Administration, or a related field.
Three years of management and/or administrative experience.
Ability to apply leadership skills to a variety of situations.
Excellent written and communication skills.

Nice To Haves

Advanced degree in a healthcare-related field or a Master’s in Healthcare Administration.
Experience in a healthcare setting.
Experience in a large multispecialty or single-specialty physician group practice, a vertically integrated health system, or a multisite physician practice.

Responsibilities

Directly manage the clinical operations of assigned clinical areas.
Work with Executive Leadership to establish a strategic plan for assigned services.
Define the resources required to implement the strategic plan and work with leaders across WVU and WVUHC to determine how those resources will be provided.
Plan, organize, implement, and evaluate patient-care delivery by empowering staff, coordinating activities between operating departments, and promoting patient satisfaction.
Select, hire, manage, and evaluate employee performance and effectiveness; facilitate staff professional development to ensure clinical practice competence.
Establish annual and long-term service-line quality, service, and financial goals.
Maintain collaborative working relationships with physician and hospital leaders throughout WVUH, University Health Associates, and West Virginia University’s School of Medicine.
Assist leadership in developing and implementing outreach and marketing strategies, including referral relations, community outreach, CME offerings, and advertising programs.
Represent assigned clinical areas, WVUH, UHA, and the School of Medicine within the hospital and community through presentations and educational activities.
Manage clinic space, including optimizing room utilization, patient safety, and capital and equipment maintenance and budgeting.
Communicate and enforce UHA, WVU School of Medicine, and WVUH corporate goals, decisions, and operating guidelines with support staff.
Facilitate internal and external communications for the department.