Director, Clinical Informatics and Information Technology
About The Position
The Director of Clinical Informatics and Information Technology serves as the technology leader for the NYU Student Health Center (SHC) and the single senior leader for its distinct but closely coordinated Clinical Informatics and Information Technology functions, which operate under a unified management structure. Reporting through NYU IT and holding shared operational accountability with SHC leadership in accordance with the Project UnITy Agreement, the Director connects University technology strategy with clinical operations. The Director establishes technology and informatics strategy, translates clinical and business needs into sustainable solutions, and ensures that SHC systems, services, data, platforms, architecture, security practices, and technology investments align with NYU standards and priorities. The Director is accountable for reliable and secure clinical technology services, EHR architecture and optimization, related clinical applications, data and analytics capabilities, cybersecurity and regulatory compliance, and delivery of the health information technology portfolio. The Director provides organizational leadership for nine direct reports whose positions span separate SHC and NYU IT HR and budget lines; builds and develops a high-performing, service-oriented team; partners with clinical, operational, and University leaders; and advances technology that supports safe, effective, equitable, and high-quality care across NYU's global health network and public health responsibilities.
Requirements
- Bachelor's Degree in computer science, health informatics, information systems, data science, or a related field, or an equivalent combination of education and experience.
- 10+ years of leadership of health information technology, clinical informatics, or comparable technology functions in a complex, regulated environment.
- Leadership and development of multidisciplinary technology teams and managers, including goal setting, coaching, performance management, workforce planning, and staff development.
- Proven track record as an actively engaged clinical informatics leader, serving as the primary subject matter expert for EHR clinical architecture, workflow design and optimization, and clinical decision support.
- Governance of complex, interdisciplinary programs or portfolios involving clinicians, administrators, technology professionals, vendors, and senior leaders.
- Management of technology operations, cybersecurity and technology risk, data governance, business continuity, vendor relationships, and sensitive or regulated information.
- Leadership in a matrixed organization, including management of functions and direct reports situated across separate organizational HR and budget lines.
- Strong strategic, organizational, and people leadership skills, with the ability to establish direction, create accountability, develop talent, and lead through change.
- Broad knowledge of healthcare technology, clinical informatics, application and infrastructure architecture, cloud platforms, interoperability, data warehousing, analytics, and systems development and lifecycle management.
- Advanced knowledge of clinical EHR architecture, functional system design, and clinical informatics, with demonstrated substantive experience in EHR configuration, clinical decision support, order set design, workflow analysis and optimization, interoperability, and system integration.
- Working knowledge of cybersecurity, privacy, identity and access management, technology risk, disaster recovery, and regulatory requirements affecting health information, including HIPAA.
- Strong analytical, process-improvement, problem-solving, and decision-making skills, with sound judgment in situations involving clinical safety, service continuity, privacy, and institutional risk.
- Excellent written, verbal, facilitation, and relationship-management skills, including the ability to translate complex clinical and technical concepts for nontechnical audiences and senior leaders.
- Commitment to service excellence, inclusive leadership, health equity, accessibility, responsible data use, and delivery of safe, effective, and high-quality care.
Nice To Haves
- Master's Degree in health informatics, clinical informatics, information systems, computer science, data science, or a closely related field.
- Leadership experience in an ambulatory healthcare, student health, academic medical, or higher education environment.
- Experience with Point and Click and with Snowflake or a comparable cloud data platform.
- Relevant professional certification in health informatics, healthcare information management, project or program management, IT service management, cybersecurity, privacy, or cloud technology.
- Experience establishing governance for advanced analytics, predictive models, or artificial intelligence in a clinical or regulated environment.
- Demonstrated technical proficiency with programming, advanced analytics, machine learning, or high-performance computing environments.
- Demonstrated ability to lead complex, interdisciplinary health information technology and clinical informatics initiatives from strategy through implementation and optimization.
- Expert level proficiency with clinical information systems, electronic health record platforms (including substantial direct experience with system configuration, clinical decision support, workflow design and optimization, interoperability, systems integration), data architecture, analytics, systems integration, and emerging technologies.
- Ability to translate clinical and operational requirements into scalable technology solutions and explain complex technical concepts to clinical, operational, and executive stakeholders.
- Advanced knowledge of data governance, data quality, privacy, security, and regulatory requirements applicable to health information systems, including the ability to assess data integrity, appropriate use, and system controls when needed.
Responsibilities
- Serves as the technology leader for the NYU Student Health Center (SHC).
- Establishes technology and informatics strategy.
- Translates clinical and business needs into sustainable solutions.
- Ensures SHC systems, services, data, platforms, architecture, security practices, and technology investments align with NYU standards and priorities.
- Accountable for reliable and secure clinical technology services, EHR architecture and optimization, related clinical applications, data and analytics capabilities, cybersecurity and regulatory compliance, and delivery of the health information technology portfolio.
- Provides organizational leadership for nine direct reports.
- Builds and develops a high-performing, service-oriented team.
- Partners with clinical, operational, and University leaders.
- Advances technology that supports safe, effective, equitable, and high-quality care across NYU's global health network and public health responsibilities.
Benefits
- New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.
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What This Job Offers
Job Type
Full-time
Career Level
Director
