Director - Clinic Operations I

Legacy Community Health•Houston, TX

32d•Onsite

About The Position

Schedule: Monday-Friday (8AM-5PM) At Legacy Community Health, we're on a mission to transform the healthcare experience for our community. We are excited to welcome a passionate and dedicated Director of Clinic Operations I to our family. As a vital part of our team, you will drive the financial and operational success of multiple practices within a defined group, ensuring that we deliver exceptional care to those we serve. You’ll play a pivotal role in the implementation of policies and initiatives that shape our practices. Your leadership will support our talented practice managers as they create action plans and budgets tailored to their unique sites. You'll have the opportunity to mentor and guide operations managers, ensuring our clinics thrive. By spending time in our practice locations, you’ll directly contribute to the essential work that makes our community healthier.

Requirements

Bachelor's level degree in business, healthcare or related discipline area is required.
A minimum of three (3) years of recent demonstrated leadership experience managing a clinic s practice operations is required.
A demonstrated ability to work collaboratively with colleagues and staff to create a results-driven team-oriented environment.
Possesses a track record of developing strong rapport with physicians.
Intimate knowledge of the day-to-day operations of clinical practice operations Financial and analytical expertise in budget development, physician practice productivity, productivity standards, revenue cycle management, provider relations, scheduling and referral tracking management and all other aspects relating to the management of a dynamic and growing practice.
A demonstrated record of accomplishment in areas such as fiscal management/ cost control; marketing and practice development; strategic planning and human resource management.
Significant skill in communicating with and relating to providers, including the ability to establish productive and cohesive partnership with providers
Proven ability to formulate and carry out operational plans for clinical practice operations Knowledge of legal issues related to clinical practice operations, employment law and fraud/ abuse rules.
Knowledge of project planning and ability to coordinate various projects and activities concurrently (multitasking/ prioritizing).
Ability to navigate ambiguous situations and apply strong leadership skills in problem solving effectively.
Must be able to manage multiple deadlines and prioritize
Adept in decision making responsibilities.

Nice To Haves

Master's degree, MHA, MBA or equivalent is preferred.

Responsibilities

Oversee the day-to-day operations and service delivery of all practice sites.
Be actively involved in hiring processes and provide performance evaluations for managers.
Countersign with HR on disciplinary matters for effective resolutions.
Ensure the success of physicians and mid-level providers, fostering collaborative relationships.
Review operational and financial performance monthly to strategize improvements.
Coordinate revenue cycle initiatives to enhance practice performance.
Manage annual budget development, ensuring adherence to financial objectives.
Maintain open communication with senior leadership regarding operational issues.
Regularly meet with physicians to discuss financial success and operational performance.
Collaborate with marketing to strategize and promote practice highlights.
Develop clinical revenue cycle policies to ensure regulatory compliance.
Analyze financial reports and legal documents to assess clinic performance.
Perform other duties as assigned.