Director, Clin. Operations - Project Management Office (Hybrid)

MSD

2d • $173,200 - $272,600 • Hybrid

About The Position

The Director, Project Management Office (PMO) reports to the Head of Global Data Management & Standards (GDMS) Business Operations and is responsible for leading the governance and oversight of the GDMS portfolio of strategic projects ensuring initiatives are prioritized and planned in alignment with organizational goals and executed with discipline and transparency. The role is accountable for defining, maintaining, and implementing the project management office framework and associated processes including standardized planning, resource management, governance, and performance oversight to enable high-quality project delivery. The role proactively engages with stakeholders across GDMS and Global Clinical Trial Operations (GCTO) to ensure aligned intake, business case and resource evaluation, approval, leadership assignment, execution oversight, implementation, and value realization.

Requirements

• Knowledge of clinical trial operations and clinical data management processes
• Proven ability to define and govern large-scale operational processes and lead cross-functional global teams
• Proficiency in the development and use of portfolio and resource management tools, metrics, and dashboards to enable enterprise governance and transparency
• Experience with facilitating governance forums; defining, implementing, and monitoring project health measures; and establishing value realization measurement capabilities
• Demonstrated ability to direct, oversee, and mentor PMO and project team members to execute and deliver results consistent with established frameworks and processes
• Bachelor's Degree with minimum of 10 years of experience working in the pharmaceutical or biotech industry, data management, or clinical trial operations.
• Demonstrates deep subject matter expertise in project and portfolio management and ability to direct and lead global, cross-functional teams.
• OR Advanced Degree (Masters or Doctorate) minimum of 8 years of experience working in the pharmaceutical or biotech industry, data management, or clinical trial operations.
• Demonstrates deep subject matter expertise in project and portfolio management and ability to direct and lead global, cross-functional teams.
• Business Acumen
• Business Case Development
• Business Continuity
• Business Operations
• Clinical Data Management
• Clinical Study Management
• Clinical Trials
• Data Management
• Data Processing
• Data Validation
• Decision Making
• Ethical Standards
• Global Team Collaboration
• Identifying Risks
• Mentoring Staff
• Negotiation
• Portfolio Management
• Project Delivery
• Project Prioritization
• Regulatory Compliance
• Service Provider Management
• Stakeholder Management
• Strategic Planning

Nice To Haves

• PMP Certification
• Good Clinical Practice (GCP)
• Key Performance Indicators (KPI)
• Metrics Management
• Pharmaceutical Industry
• Research and Development

Responsibilities

• Proactively engages across GDMS functional areas and business stakeholders to define and implement the global PMO strategy aligned with the broader organization, ensuring alignment with strategic priorities
• Defines, implements, and maintains the PMO framework and associated processes including intake, business case development, prioritization, project planning, execution oversight, status reporting, risk identification and management, and decision making
• Govern the GDMS project and initiative book of work, including prioritization and sequencing of efforts across sub-functions, and active management of cross-vertical dependencies within GDMS and beyond, ensuring the portfolio remains aligned to strategic priorities and resource capacity
• Provides portfolio-level oversight of all GDMS strategic projects through the use of executive dashboards and reporting capabilities
• Leverages program reviews to ensure projects are executed consistent with timeline, resource, and quality expectations
• Collaborates with initiative sponsors and leads to ensure efficient use of resources and quantifiable value realization
• Establish and implement a GDMS project management framework and toolkit, ensuring a standardized end-to-end approach to project delivery across all GDMS initiatives; institute governance for GDMS project oversight
• Ensure projects are delivered on time, within scope, and on budget, implementing consistent tracking, reporting, and escalation processes that provide leadership with visibility into delivery health
• Identify, define, track, and report on GDMS-wide organizational goals and KPIs including both portfolio-level and project-specific indicators as defined in project charters
• Maintain and continuously improve the GDMS Business Continuity Plan (BCP) applying a standard framework with documented processes, defined ownership, and a regular testing cadence

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays, vacation, and compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Director